The AI service desk that does what Console does. And more.
Harmony resolves employee requests automatically across Slack and Teams, for IT, HR, and every internal team. AI-native, focused only on service management, and built to still be here in ten years. Book your 30-minute demo.
Trusted by IT teams at
Turn manual catalogs, forms, flows, and services into an agentic experience in Slack and Microsoft Teams
For IT, HR, operations, legal, security, and more
Up to 89%
ticket deflection. Cyera reached 48% in two weeks, up to 89% by month three.
From days
to minutes
AI agents that resolve employee requests autonomously.
Live in
48 hours
Migrate on your timeline, not the acquirer's.
Yours in
10 years
Independent and focused only on service management, with no plans to sell.
Rethinking your service desk?
If the Palo Alto acquisition has you weighing your options, this is a good time to see what an independent, service-management-only platform looks like. No forced timeline, no pressure. Just a look.
100+ Integrations
Connect the tools you already use, no extra setup required.
Secure by Design
Four layers of security, so the AI never reaches your IT core directly.
Guardrails
Every response is filtered by policy before it ships
Human-in-the-loop
Sensitive actions wait for explicit approval
Deterministic flows
The automation agent runs as code, not improvisation
Scoped access
Least-privilege connections, never direct core access
- SAML and SCIM based access
- RBAC managed by your IdP
- Step-by-step audit log per run
