Integration Directory
Knowledge Base

SharePoint

Microsoft SharePoint is an enterprise content management and collaboration platform integrated with Microsoft 365. Connecting SharePoint to Harmony enables your AI agents to search organizational documents, retrieve policies and procedures, and provide intelligent support responses based on your company's knowledge base.

Capabilities

  • Document Search: Search across SharePoint sites, libraries, and lists
  • File Access: Retrieve and share documents during support interactions
  • Knowledge Base: Power AI responses with SharePoint content

What Harmony does with SharePoint

Employees get accurate answers fast because Harmony reads your real SharePoint documents and pages instead of a separate copy. It pulls the answer from the right file, cites the source, and links people straight to it, so IT and HR stop re-answering the same questions. Content refreshes on a schedule, so answers reflect the latest version.

Data synced

  • Text from PDFs, Word, PowerPoint, and Excel files
  • Page content from SharePoint sites
  • Site structure, libraries, and file links
  • Tags, categories, and managed metadata

Actions available

  • Search across sites, libraries, and lists for the best match
  • Surface and cite the source document in the answer
  • Share a direct link to the relevant file in chat

Real-world use cases

Find the right document: An employee asks for the current travel policy and Harmony returns the exact document from SharePoint with a link.

Answers from existing files: Guidance locked inside Word and PDF files becomes searchable in chat, with no manual copy-paste.

Always up to date: Scheduled syncing means an updated file is reflected in answers without anyone re-uploading it.

FAQ

Connecting SharePoint lets Harmony answer employee questions from your existing sites, libraries, and documents, right inside Slack or Teams. Employees get accurate answers fast because Harmony reads your real SharePoint documents and pages instead of a separate copy.