ADP Workforce Now
ADP Workforce Now is a comprehensive human resources information system that manages employee data, payroll, benefits, and workforce analytics in one platform. Integrating ADP Workforce Now with Harmony keeps employee records automatically synchronized, ensuring IT service requests and access provisioning reflect the most current HR data. This connection enables Harmony to trigger onboarding and offboarding workflows the moment employee status changes occur in ADP.
Capabilities
- Employee Sync: Automatically imports and updates employee profiles, departments, and roles from ADP into Harmony in real time.
- Onboarding & Offboarding Automation: Triggers IT provisioning and deprovisioning workflows in Harmony when new hires, transfers, or terminations are recorded in ADP.
- Organizational Data Mapping: Pulls reporting structures and cost center information from ADP to route service requests to the correct teams and approvers in Harmony.
What Harmony does with ADP Workforce Now
Harmony connects to ADP Workforce Now to keep employee records, org structures, and workforce data in sync so that IT and HR service requests are always routed to the right people with the right context. When an employee joins, moves teams, or leaves, Harmony picks up those changes automatically and adjusts access, approvals, and service ownership without manual intervention. This means help-desk agents working in Slack or Microsoft Teams always see accurate, up-to-date information about who someone is, who they report to, and what they're entitled to.
Data synced
- Employee profiles including name, title, department, and work location
- Reporting hierarchy and manager relationships
- Employment status and hire or termination dates
- Job codes, cost centers, and pay group assignments
Actions available
- Trigger onboarding or offboarding workflows when a new hire or termination record appears in ADP
- Update employee profile attributes in ADP when corrected through a verified Harmony service request
- Create or close a worker record in ADP as part of an automated HR service workflow
Real-world use cases
Day-one access, automatically: When a new hire record becomes active in ADP, Harmony immediately provisions their apps, sends a welcome checklist in Slack, and notifies their manager — all before the employee's first login.
Manager change, zero disruption: When an employee's reporting line changes in ADP, Harmony detects the update and automatically reassigns any open approvals or service tickets to the new manager without an IT ticket being raised.
Offboarding triggered by termination: The moment a termination date is reached in ADP, Harmony alerts the IT team in Slack and kicks off a structured offboarding checklist to revoke access, recover assets, and close out the leaver's accounts.
Related integrations
FAQ
ADP Workforce Now is a cloud-based human capital management platform used by HR teams and people operations professionals to manage payroll, benefits, talent, and workforce data across mid-to-large organizations. Connecting ADP Workforce Now gives Harmony a live, authoritative source of employee identity and organizational structure so it can automate onboarding workflows, enforce access policies, and personalize service experiences at scale.