Cornerstone OnDemand is a cloud-based learning and talent management platform that helps organizations deliver training, track employee development, and manage workforce performance. Integrating Cornerstone OnDemand with Harmony enables IT teams to automatically assign relevant training when new incidents or change requests arise. This connection ensures employees have the right skills and compliance certifications reflected directly within your IT service management workflows.

Capabilities

• Automated Training Assignment: Trigger Cornerstone OnDemand course enrollments automatically based on Harmony incident types, change requests, or onboarding tickets.
• Compliance Tracking: Surface employee certification and compliance status from Cornerstone OnDemand directly within Harmony service records to support audit-ready workflows.
• Skill Gap Visibility: Link learning progress data from Cornerstone OnDemand to Harmony asset and staffing records to identify and address skill gaps in real time.