Integration Directory
SaaS Application

Torq

Torq is a no-code security automation platform that enables security teams to build and run workflows without writing code. Integrating Torq with Harmony allows AI-driven IT service management to trigger and coordinate security automation workflows in real time. Together, they reduce manual effort by automatically responding to incidents, alerts, and service requests across your security stack.

Capabilities

  • Automated Incident Response: Trigger Torq workflows directly from Harmony incidents to accelerate containment and resolution.
  • Bidirectional Status Sync: Keep Harmony tickets and Torq workflow states in sync so teams always have accurate, up-to-date visibility.
  • Alert Enrichment: Automatically enrich Harmony alerts with contextual threat data gathered by Torq across connected security tools.

What Harmony does with Torq

Harmony connects with Torq to bring hyperautomation workflows directly into the day-to-day rhythms of IT and security teams working in Slack or Microsoft Teams. When an employee submits a request or an alert surfaces in a channel, Harmony can hand off execution to Torq, letting its no-code automation engine take action across your stack without pulling a human into every step. The result is a tighter loop between conversational service management and the automated remediation or provisioning work that follows.

Data synced

  • Workflow run status and execution results
  • Triggered workflow names and associated metadata
  • Workflow failure details and error messages
  • Available workflow catalog and trigger definitions

Actions available

  • Trigger a Torq workflow in response to an employee request or alert
  • Pass contextual data from a Slack conversation into a running workflow
  • Post workflow completion status or output back into a Slack channel or thread

Real-world use cases

Automated Access Provisioning: When an employee requests access to a SaaS application through Harmony in Slack, the integration fires a Torq workflow that validates the request, provisions the account, and posts a confirmation back to the employee in the same thread.

Security Alert Response: When a security alert is escalated to an analyst in a Slack channel, Harmony triggers a Torq playbook that automatically enriches indicators, runs containment steps, and drops a summary of actions taken back into the thread for the analyst to review.

Offboarding Workflow Kick-off: When an IT admin submits an offboarding ticket through Harmony, the integration immediately launches a Torq workflow that revokes access across connected systems and reports completion status to the IT channel in Slack.

FAQ

Torq is a no-code security and IT hyperautomation platform used by security operations, IT engineering, and DevOps teams to orchestrate complex workflows across hundreds of tools. Connecting Torq gives Harmony the ability to trigger, monitor, and surface the results of those automated workflows directly inside employee and analyst conversations.