Integration Directory
SaaS Application

Apollo.io

Apollo.io is a sales intelligence and engagement platform that helps teams find, contact, and close prospects using a vast database of business contacts and automated outreach tools. Integrating Apollo.io with Harmony brings sales activity data directly into your IT service management workflows, ensuring sales and support teams stay aligned. This connection enables smarter automation, faster response times, and unified visibility across customer-facing operations.

Capabilities

  • Contact Sync: Automatically sync Apollo.io contacts and account data into Harmony to keep records accurate and up to date.
  • Engagement Tracking: Surface Apollo.io email and call engagement events within Harmony to give support teams full context on customer interactions.
  • Workflow Automation: Trigger Harmony service desk actions based on Apollo.io prospect or deal status changes to streamline cross-team handoffs.

What Harmony does with Apollo.io

Harmony connects with Apollo.io to bring sales intelligence directly into the Slack workflows your team already lives in. When a rep needs to look up a prospect, check sequence status, or pull contact details, Harmony surfaces that information without requiring a context switch to the browser. The integration keeps sales data actionable and accessible, so pipelines move faster and fewer leads fall through the cracks.

Data synced

  • Contact and lead profiles including job title, email, and phone number
  • Account records with firmographic details and technographic signals
  • Sequence enrollment status and outreach step history
  • Email engagement metrics such as opens, clicks, and replies

Actions available

  • Enroll a contact in an Apollo.io sequence without leaving Slack
  • Update contact or account fields in Apollo.io from a conversational prompt
  • Create a new contact record in Apollo.io from a Harmony workflow

Real-world use cases

Instant prospect lookup: A sales rep types a company name into Slack and Harmony returns the matching Apollo.io account with key contacts, phone numbers, and current sequence status in seconds.

Quick enroll from a Slack alert: When a marketing-qualified lead notification fires in a Slack channel, the receiving SDR can enroll that contact in the right Apollo.io sequence directly from the message without opening a browser tab.

Stale sequence rescue: A sales manager asks Harmony in Slack which contacts have not progressed past step two of a sequence in over seven days, then re-enrolls them in a follow-up sequence in one command.

FAQ

Apollo.io is a sales intelligence and engagement platform used by sales teams to find, enrich, and reach out to prospects across a database of over 275 million contacts. Connecting Apollo.io gives Harmony real-time access to contact records, sequence activity, and account data so reps can act on sales intelligence directly from Slack or Microsoft Teams.