<p>Firstbase is a workplace platform that manages the full lifecycle of employee equipment, from procurement and delivery to retrieval and storage. Integrating Firstbase with Harmony gives IT teams real-time visibility into physical asset assignments directly within their service management workflows. This connection reduces manual tracking overhead and ensures asset records stay accurate as employees onboard, offboard, or change roles.</p><h2>Capabilities</h2><ul><li><strong>Asset Sync</strong>: Automatically pulls Firstbase equipment records into Harmony to keep your CMDB up to date.</li><li><strong>Onboarding & Offboarding Automation</strong>: Triggers asset request or retrieval workflows in Firstbase when Harmony detects employee lifecycle events.</li><li><strong>Incident Enrichment</strong>: Attaches relevant Firstbase asset details to Harmony incidents so agents have full hardware context when resolving issues.</li></ul>