Integration Directory
Security

Infinipoint

Infinipoint is a device-identity and security compliance platform that gives IT and security teams real-time visibility into device posture, vulnerabilities, and access risk. Integrating Infinipoint with Harmony brings device health data directly into your IT service workflows, so teams can automatically trigger remediation tickets when compliance issues are detected. This connection reduces response time and ensures that non-compliant devices are addressed before they become security incidents.

Capabilities

  • Device Compliance Monitoring: Automatically surfaces Infinipoint device posture alerts as actionable incidents within Harmony.
  • Vulnerability-Triggered Ticketing: Creates and routes service tickets in real time when Infinipoint detects unpatched vulnerabilities or policy violations.
  • Automated Remediation Tracking: Tracks the full lifecycle of device remediation tasks from detection to resolution inside Harmony's unified dashboard.

What Harmony does with Infinipoint

Harmony works with Infinipoint to bring device compliance and security posture data directly into the flow of IT and employee support inside Slack and Microsoft Teams. When a user reports an access issue or triggers a service request, Harmony can instantly check that device's health, compliance status, and vulnerability exposure without leaving the conversation. This partnership means IT and security teams spend less time switching between consoles and more time resolving issues before they become incidents. Together, Harmony and Infinipoint close the gap between security visibility and operational response.

Data synced

  • Device compliance status and policy results
  • Installed software inventory and version details
  • Known vulnerabilities and CVE exposure per device
  • Device identity and ownership records

Actions available

  • Trigger a compliance re-evaluation for a specific device
  • Retrieve a full device risk and vulnerability report on demand
  • Initiate a remediation workflow for a non-compliant endpoint

Real-world use cases

Blocked Access Triage: When an employee messages the IT Slack channel saying they cannot access a corporate application, Harmony pulls the device's current compliance status from Infinipoint and surfaces the exact failing policy so the agent can resolve it in minutes.

Vulnerability Alert Response: When Infinipoint flags a critical CVE on an endpoint, Harmony automatically notifies the assigned device owner in Slack with a plain-language summary and a one-click option to start the patch remediation workflow.

New Hire Device Check: When an IT administrator onboards a new employee, Harmony queries Infinipoint to confirm the provisioned device meets all compliance requirements before granting access to core business systems.

FAQ

Infinipoint is a device-centric security platform that gives IT and security teams real-time visibility into device compliance, vulnerabilities, and risk posture across their entire endpoint fleet. Connecting Infinipoint gives Harmony the device security context it needs to answer access questions, flag non-compliant endpoints, and guide remediation directly inside a chat conversation.