Mosyle is an Apple-focused mobile device management (MDM) platform that helps organizations configure, secure, and manage their macOS, iOS, and iPadOS devices at scale. Integrating Mosyle with Harmony gives IT teams unified visibility into device compliance and health alongside their service management workflows. This connection enables Harmony to automatically correlate device data with incidents, reducing resolution time and improving asset accuracy.
Capabilities
Device Inventory Sync: Automatically imports and updates Apple device records from Mosyle into Harmony's asset management database.
Compliance Alerting: Triggers Harmony incidents or alerts when Mosyle detects devices falling out of compliance with security policies.
Incident Enrichment: Attaches real-time Mosyle device details — such as OS version, enrollment status, and last check-in — directly to related Harmony tickets.
