Integration Directory
SaaS Application

Bitbucket

Bitbucket is a Git-based source code repository and collaboration platform designed for teams to manage and review code. Integrating Bitbucket with Harmony allows IT teams to link code changes, pull requests, and repository events directly to service management workflows. This connection provides full visibility into development activity alongside IT operations, streamlining incident response and change management.

Capabilities

  • Pull Request Tracking: Automatically associate pull requests with Harmony tickets to keep development and IT workflows in sync.
  • Repository Event Monitoring: Capture push events, branch changes, and commit activity as triggers for IT service management actions.
  • Automated Incident Linking: Connect code deployments and repository changes directly to incidents for faster root cause analysis and resolution.

What Harmony does with Bitbucket

Repository access is one of the most common things developers ask IT for, and one of the easiest to leave switched on too long. Connecting Bitbucket lets Harmony grant and revoke repository and group access as part of an approved request, and pull it all back during offboarding, without an admin working through the Bitbucket UI by hand.

Data synced

  • Workspace members and their access level
  • Repository permissions, including who can reach which repo
  • Group membership within the workspace
  • User details, for matching a Bitbucket account to an employee

Actions available

  • Invite a user to the workspace, or add and remove them from a group
  • Set or remove a specific repository permission
  • List workspace members and repository permissions for review or offboarding

Real-world use cases

Access to a repo: A developer asks for access to a repository in Slack. Harmony routes the approval and sets the permission once it clears, with no admin in the loop.

Clean offboarding: When someone leaves, Harmony removes their group membership and repository permissions, so code access does not outlive the employment.

Access review: Ahead of an audit, IT lists who holds permissions on sensitive repositories and revokes what is no longer needed.

FAQ

Bitbucket is the Git repository and code review platform where your engineering team manages source code, and where access requests pile up fastest. Repository access is one of the most common things developers ask IT for, and one of the easiest to leave switched on too long.