Integration Directory
MDM

Microsoft Intune

Microsoft Intune is a cloud-based endpoint management solution that helps organizations manage mobile devices, desktops, and applications. Connecting Intune to Harmony enables automated device provisioning, intelligent compliance monitoring, and AI-powered troubleshooting for your entire endpoint fleet.

Capabilities

  • Device Inventory: Sync all managed devices with real-time status and compliance data
  • Automated Provisioning: Trigger device enrollment and configuration through Harmony workflows
  • Compliance Monitoring: Track compliance policies and automate remediation actions
  • Remote Actions: Execute remote wipe, lock, restart, and other management tasks

What Harmony does with Microsoft Intune

Connecting Intune puts live device posture inside Harmony's single agent inventory, so IT can see compliance and health without opening the Intune portal. Lock, restart, or wipe a device straight from its record in Harmony. When an employee reports a device problem, Harmony already has the full picture and can act on it in the conversation.

Data synced

  • Device inventory with hardware details and ownership classification
  • Real-time compliance status and device health, including battery, storage, and encryption
  • Installed apps, primary user assignments, group memberships, and last check-in
  • Recovery keys for BitLocker on Windows and FileVault on macOS

Actions available

  • Remotely lock, restart, or wipe a device
  • Retrieve a BitLocker or FileVault recovery key to help someone locked out
  • Trigger compliance remediation and management tasks through workflows

Real-world use cases

Locked out of a laptop: An employee can't get past BitLocker. Harmony retrieves the recovery key and walks them back in, no desk visit needed.

Stolen device, wiped in seconds: An employee reports a stolen Windows laptop in Teams. Harmony pulls the record and wipes it before the conversation ends.

Compliance answer on demand: IT needs to know if a device meets policy. Harmony reads the real-time compliance status and confirms in the chat.

FAQ

Microsoft Intune is Microsoft's cloud device management platform, used by IT teams to secure and manage Windows, macOS, iOS, and Android devices across the company. Connecting Intune puts live device posture inside Harmony's single agent inventory, so IT can see compliance and health without opening the Intune portal.