Simpplr
Simpplr is an AI-powered employee experience platform that combines intranet, knowledge management, and employee communications. Connecting Simpplr to Harmony enables your AI to access organizational knowledge, company news, and employee resources to provide context-aware support and enhance the employee experience.
Capabilities
- Knowledge Base Access: Search Simpplr content for IT support responses
What Harmony does with Simpplr
Employees get accurate answers instantly because Harmony reads your real Simpplr content instead of a stale copy. Responses are grounded in your published articles, news, and HR policies and cite where they came from, so IT and HR stop re-answering the same questions. Everything stays current as your intranet is updated.
Data synced
- Knowledge base articles and document library content
- Company news and announcements
- HR policies and procedures
- Content categories and tags
Actions available
- Search Simpplr content for the most relevant answer
- Surface and cite the source article in the response
- Suggest related articles when a question spans topics
Real-world use cases
HR policy answers: An employee asks about parental leave and Harmony replies from your Simpplr HR policy, with a link to the source.
Company updates on demand: People ask about a recent announcement and Harmony answers from the latest intranet news.
Fewer repeat questions: Common policy and process questions get resolved in chat from existing content, freeing up your team.
Related integrations
FAQ
Connecting Simpplr lets Harmony answer employee questions from your intranet content and policies, right inside Slack or Teams. Employees get accurate answers instantly because Harmony reads your real Simpplr content instead of a stale copy.