Zoom
Zoom is a video communications platform that provides video conferencing, webinars, and collaboration tools. Connecting Zoom to Harmony enables intelligent license optimization, automated usage tracking, and data-driven insights to reduce costs and improve meeting room efficiency.
Capabilities
- License Optimization: Track Zoom usage to identify underutilized licenses and reduce costs
- Usage Analytics: Understand meeting patterns, user adoption, and collaboration trends
- Automated Provisioning: Streamline user onboarding and license assignment workflows
Anything defined in the Zoom API can be accessed through Harmony workflows.
What Harmony does with Zoom
Connecting Zoom shows IT who holds a paid license, how active they are, and which seats sit unused. Employees can request a license or sort out account issues in chat instead of filing a ticket. IT reclaims idle seats and assigns licenses automatically during onboarding.
Data synced
- User profiles with name, email, department, and role
- License tier and assignment status, paid, free, or unknown
- Last login, sign-in events, and per-user meeting activity
- Hosted meetings, duration, and participant counts, up to 90 days
Actions available
- Request or reassign a Zoom license from chat
- Reclaim underutilized seats from inactive users
- Assign licenses during onboarding and revoke at offboarding
Real-world use cases
Seat reclaim: IT finds paid Zoom licenses held by users who have not hosted a meeting in months and reclaims them.
Instant onboarding: A new hire is granted the right Zoom license automatically based on their department.
Self-serve fixes: An employee asks Harmony to upgrade their Zoom plan for a large webinar and it routes for approval.
Related integrations
FAQ
Track Zoom license usage, reclaim idle seats, and let employees request or fix their Zoom access from Slack or Teams. Connecting Zoom shows IT who holds a paid license, how active they are, and which seats sit unused.