Integration Directory
SSO / Identity

Microsoft Entra ID

Microsoft Entra ID (formerly Azure Active Directory) is Microsoft's cloud-based identity and access management service. Connecting Entra ID to Harmony enables automated user provisioning, intelligent license management, and seamless access control across your Microsoft 365 ecosystem and integrated applications.

Capabilities

  • User Provisioning: Automate user lifecycle management across Microsoft 365 services
  • License Management: Track and optimize Microsoft 365 licenses to reduce costs
  • Group Management: Sync security and distribution groups for access control
  • Application Discovery: Identify all enterprise applications and their assignments
  • Automation Workflows: Build custom workflows using Microsoft Graph API

What Harmony does with Microsoft Entra ID

Connecting Entra ID lets employees handle common account problems, password resets, app access, right inside Slack or Teams, instead of waiting on an IT ticket. Your IT team gets one place to see everyone's account, group, and app access without switching to the Entra portal. When someone joins, moves, or leaves, the right access follows automatically.

Data synced

  • User profiles and account status (enabled or disabled), including member or guest type
  • Job details, such as title, department, office location, and manager relationships
  • Group memberships across security groups, Microsoft 365 groups, and distribution lists
  • Connected enterprise apps, assigned licenses, and recent sign-in activity

Actions available

  • Create a new user account for onboarding
  • Reset a password so an employee can get back in
  • Grant app access or assign a group owner as part of a request

Real-world use cases

Locked out before a meeting: An employee can't sign in. They ask Harmony in Slack, it verifies them, resets their Entra password, and they're back in without opening a ticket.

New hire, ready to work: A new employee starts and needs their account and manager set. Harmony creates the Entra user and sets their manager, so they're ready from day one.

Out of office, rerouted: Someone on the IT team is away. Harmony detects the out-of-office event from their calendar and reroutes tickets so nothing waits on an absent person.

FAQ

Microsoft Entra ID is Microsoft's cloud identity provider that manages your employee accounts and controls which apps they can sign into, used by IT and security teams across the company. Connecting Entra ID lets employees handle common account problems, password resets, app access, right inside Slack or Teams, instead of waiting on an IT ticket.