Integration Directory
HRIS

Shapes

Shapes is an HRIS platform that centralizes employee data, workforce planning, and HR operations in one place. Integrating Shapes with Harmony brings employee and organizational data directly into your IT service management workflows. This connection ensures that onboarding, offboarding, and role changes automatically trigger the right IT actions without manual intervention.

Capabilities

  • Employee Sync: Automatically import and update employee records from Shapes into Harmony to keep user data accurate and current.
  • Lifecycle Event Automation: Trigger IT workflows for onboarding, offboarding, and role changes as they occur in Shapes.
  • Organizational Mapping: Reflect department and reporting structures from Shapes within Harmony to enable role-based access and routing.

What Harmony does with Shapes

Connecting Shapes makes employee data drive IT automatically. Harmony syncs people, roles, and reporting structure from Shapes, so onboarding, role changes, and offboarding start from the HR record rather than a ticket someone files after the fact.

Data synced

  • Employee records, including name, work email, and status
  • Role and department information
  • Reporting structure and manager relationships
  • Employment and location details, for routing and policy

Actions available

  • Sync employees from Shapes into Harmony as the source of truth for people
  • Keep roles, departments, and reporting lines current as they change
  • Trigger onboarding and offboarding workflows from HR lifecycle events

Real-world use cases

Onboarding from the HR record: A new employee in Shapes triggers Harmony to prepare accounts and equipment before their start date.

Access that matches the role: A department move in Shapes updates the employee in Harmony, so access follows the new position.

Reliable offboarding: A recorded departure starts offboarding, so access is removed on the right day without a manual reminder.

FAQ

Shapes is an HRIS that centralizes employee data and org structure, used by HR teams as the record of who works where. Connecting Shapes makes employee data drive IT automatically.