Zylo is a SaaS management and optimization platform that gives organizations complete visibility into their software subscriptions, spending, and usage. Integrating Zylo with Harmony streamlines IT service management by connecting software asset data directly to your support and operations workflows. This combination helps teams reduce SaaS waste, resolve license-related requests faster, and make smarter procurement decisions backed by real-time data.

Capabilities

• SaaS Inventory Sync: Automatically surfaces Zylo's full software inventory within Harmony so agents have up-to-date application and license data when handling requests.
• License Optimization Alerts: Triggers Harmony workflows when Zylo detects underutilized or redundant licenses, enabling proactive cost-saving actions.
• Renewal Management: Creates and routes Harmony tickets for upcoming SaaS contract renewals, ensuring the right stakeholders review and act before deadlines.