Tequipy is an IT asset management platform that helps organizations procure, track, and offboard employee devices and equipment throughout their lifecycle. Integrating Tequipy with Harmony connects asset data directly to your IT service workflows, giving support teams real-time visibility into hardware assignments and statuses. This reduces manual lookups and ensures that incidents, requests, and changes are always linked to accurate, up-to-date asset information.
Capabilities
Asset Sync: Automatically imports and updates device and equipment records from Tequipy into the Harmony asset inventory.
Incident Enrichment: Attaches relevant asset details to incidents and service requests, helping agents resolve issues faster with full device context.
Lifecycle Automation: Triggers Harmony workflows based on Tequipy asset events such as onboarding assignments or offboarding retrievals.
