Integration Directory
MDM

Jamf Pro

Jamf Pro is the leading Apple device management platform for enterprises, providing comprehensive MDM (Mobile Device Management) for macOS, iOS, iPadOS, and tvOS devices. Connecting Jamf Pro to Harmony enables automated device provisioning, intelligent policy management, and streamlined Apple fleet operations.

Capabilities

  • Automated Device Enrollment: Trigger device setup and configuration workflows automatically
  • Device Compliance: Monitor and enforce security policies across devices
  • Inventory Management: Track device assignments, status, and health
  • Automation Workflows: Build custom workflows using the Jamf Pro API

Anything defined in the Jamf Pro API can be accessed through Harmony workflows.

What Harmony does with Jamf Pro

Connecting Jamf Pro puts live device posture inside Harmony's single agent inventory, so IT can see a Mac's health without opening the Jamf console. Lock, restart, or push a fix to a device straight from its record in Harmony. When an employee reports a device problem, Harmony already has the full picture and can act on it in the conversation.

Data synced

  • Device inventory, model, serial number, processor, memory, and storage
  • Compliance and security posture, including FileVault encryption status
  • Installed apps and software inventory per device
  • Purchase and warranty details, vendor, PO number, and coverage dates

Actions available

  • Remotely lock a device and retrieve its lock PIN
  • Restart a device
  • Retrieve a Mac's FileVault recovery key to help someone locked out

Real-world use cases

Lost laptop, locked in seconds: An employee reports a stolen Mac in Slack. Harmony pulls the device record and locks it with a secure PIN before the conversation ends.

Locked out of a Mac: An employee can't get past FileVault. Harmony retrieves the recovery key and walks them back in, no desk visit needed.

Warranty check on the spot: An employee's laptop is failing. Harmony surfaces the purchase and warranty details instantly, so IT knows whether to repair or replace.

FAQ

Jamf Pro is the device management platform for Apple fleets, used by IT teams to deploy, secure, and manage every Mac, iPhone, and iPad in the company. Connecting Jamf Pro puts live device posture inside Harmony's single agent inventory, so IT can see a Mac's health without opening the Jamf console.