Integration Directory
IT Asset Management

Dots

Dots is an IT asset management platform that provides complete visibility into hardware and software assets across the organization, tracking procurement, deployment, and retirement. Connecting Dots to Harmony enables intelligent asset lifecycle automation and proactive issue resolution for managed devices.

Capabilities

  • Asset Tracking: Maintain real-time visibility into device assignments and asset states across the organization
  • Lifecycle Automation: Trigger procurement, assignment, and decommission workflows based on asset lifecycle events
  • Inventory Reconciliation: Automatically reconcile Dots asset data with HR and identity systems

What Harmony does with Dots

Harmony gives IT full visibility into every tracked asset and turns routine equipment requests into self-serve actions in chat. Employees can request a device, check the status of an order, or start a return without filing a ticket, and IT can see ownership and lifecycle stage in one view. That keeps records accurate and cuts the back-and-forth around equipment.

Data synced

  • Assets in inventory and which employees own them
  • Device status across its lifecycle
  • Order and request progress
  • Assignment history and location details

Actions available

  • Request a device and submit delivery details
  • Assign or reassign an asset to an employee
  • Start a return and update asset status

Real-world use cases

Self-serve equipment: An employee requests a replacement charger in Slack and Harmony logs the request and tracks it to delivery.

Lifecycle tracking: IT sees which devices are due for refresh and their current stage without opening another tool.

Faster offboarding: When someone leaves, Harmony starts the return and updates the asset record automatically.

FAQ

Connecting Dots gives one place to track equipment across its full lifecycle and lets employees request, ship, and return devices right inside Slack or Teams. Harmony gives IT full visibility into every tracked asset and turns routine equipment requests into self-serve actions in chat.