Asset Management
A single, always-accurate view of every IT asset in your environment: hardware, software, cloud, and virtual. Automatically discovered, continuously monitored, and fully integrated with your service desk.
What is IT asset management?
IT asset management is knowing what you own, who holds it and what state it is in - hardware, software, cloud and virtual - accurately enough to act on. What defeats most inventories is not the data model but the upkeep: a CMDB reconciled by hand each quarter is already wrong by the time anyone reads it.
Harmony builds the inventory from the systems already watching your fleet. Devices sync from Microsoft Intune, Jamf Pro, Kandji, JumpCloud, NinjaOne, Addigy and Apple Business Manager; endpoint context comes from CrowdStrike, SentinelOne and Microsoft Defender for Endpoint; network gear from Cisco Meraki and Juniper Mist; stock from Firstbase and Workwize. Peripherals nothing manages are discovered from the endpoint itself, with no extra agent: USB devices, 65+ Logitech Bluetooth models resolved to their exact model name, displays parsed from EDID data, and Apple accessories like AirPods.
Every asset is joined to the employee holding it and to the requests it appears in, so a laptop that keeps generating tickets shows up as a pattern rather than five unrelated conversations.
How Asset Management helps your teams
Live asset management: real-time discovery and inventory across your entire environment
Lifecycle management: from procurement through retirement
Health monitoring: detect asset-related issues before they become tickets
License compliance and audit readiness: without manual spreadsheet reconciliation
An asset inventory you can finally trust
Always Accurate
Always live, always accurate: no more quarterly audits or stale CMDBs
Less Downtime
Reduced unplanned downtime: autonomous monitoring catches issues before users notice
Unified View
Unified view: across on-prem, cloud, SaaS, and remote endpoints
Faster Fixes
Faster troubleshooting: through full asset-to-employee-to-ticket correlation
Powerful capabilities built for enterprise IT
- Agentless discovery: across Windows, macOS, Linux, and network infrastructure
- Real-time health telemetry: with anomaly detection and alerting
- Automated lifecycle workflows: onboarding, refresh, and decommission
- Software metering and license reclamation
- Integration with procurement, finance, and vendor systems: to keep stock up to date
- Custom asset types and relationships: manage assets granularly
How asset management works
A device is purchased, assigned, breaks, ages out, or quietly stops reporting.
- Discover continuously
Agentless discovery across Windows, macOS, Linux and network infrastructure, plus sync from connected MDM, EDR and lifecycle platforms. Nothing is typed in by hand, and unmanaged peripherals and displays are picked up too.
- Join assets to people and tickets
Each asset carries its owner, its history and the requests attached to it, so troubleshooting starts from the full picture and asset-related tickets correlate automatically.
- Track the lifecycle
Assets move through In stock, Active, In repair, EOL planned, EOL grace period, EOL reached and Retired - and a device released from Apple Business Manager updates to Released on its own.
- Watch health and act early
Real-time telemetry with anomaly detection feeds agents that catch problems before employees file tickets: low storage, unencrypted disks, missing or misconfigured EDR, expiring certificates, offline printers, devices that stopped reporting.
- Stay audit-ready
Software metering and license reclamation replace spreadsheet reconciliation, recovery keys and unlock PINs are retrievable without opening another console, and procurement, finance and vendor systems keep stock and warranty data current.
An inventory that is live rather than reconciled, and asset problems that arrive as alerts instead of tickets.
Kith connected its estate in 25 minutes
Kith’s IT team connected Google Workspace, Slack, MDM, Apple Business Manager and Freshservice in 25 minutes. That estate covers close to 1,000 employees and about 20 stores across the US, Europe and Hawaii, with Kandji, ManageEngine and on-prem Active Directory connected alongside, and 4,400 Freshservice tickets migrated.
All the things I asked for that were missing, this is exactly it. For the stores, it’s paradise.
Adi ShnidermanHead of IT, Kith
Harmony asset management vs. a traditional CMDB
Both aim at one inventory. They differ on who keeps it true.
| Traditional CMDB | Harmony asset management | |
|---|---|---|
| How data arrives | Manual entry, imports and a quarterly audit | Continuous sync from MDM, EDR, networking and lifecycle tools |
| Accuracy | Correct on the day it was reconciled | Live, with the source system as the origin of every field |
| Coverage | What MDM manages | Managed devices plus unmanaged peripherals, displays and accessories |
| Link to service | A separate module, if it is connected at all | Assets attached to employees, requests and the agents that act on them |
| Problem detection | The employee tells you | Health telemetry and detection agents open the issue first |
| Incident response | Switch to the MDM console for a recovery key | Recovery keys and unlock PINs retrieved in place |
Explore pre-built agents for asset operations:
Unified visibility from every device and security platform
- MDM: Jamf Pro, Microsoft Intune, Kandji, JumpCloud, NinjaOne, Addigy, Apple Business Manager
- EDR: CrowdStrike, SentinelOne, Microsoft Defender for Endpoint
- Networking: Cisco Meraki, Juniper Mist
- IT asset management: Firstbase, Workwize
FAQ
Harmony Asset Management gives IT teams a unified view of all hardware, peripherals, and software across the organization, with devices automatically discovered and synced from connected MDM and identity platforms - no manual data entry required.