by Nitzan Shapira
AI
ITSM
Why Adding AI to Your ITSM Stack Creates More Chaos Than Value
Every IT vendor is promising AI will solve your problems. But adding AI features to your existing solutions is creating more chaos. Here's why.
Insights on the future of IT
Every IT vendor is promising AI will solve your problems. But adding AI features to your existing solutions is creating more chaos. Here's why.
Welcome to Harmony's blog! As we embark on this journey, let's explore how AI can transform IT operations from reactive ticket handling to truly proactive, intelligent operations management.