Application Management
Complete visibility and control over every SaaS and on-prem application in your organization. Know what you’re paying for, who’s using it, when renewals are due, and where you’re wasting money.
What is SaaS application management?
Application management is knowing every application in use, who uses it, what it costs and what the contract says - then acting on that before a renewal date makes the decision for you. The hard part is that applications arrive from everywhere: procurement, a team’s credit card, a free trial that quietly became critical.
Harmony discovers them continuously through SSO and OAuth events, endpoint software inventory, SaaS management platforms and expense data, and builds one inventory covering ownership, user assignments, licenses, usage, spend, renewals and security context. Okta, Microsoft Entra ID, Google Workspace, JumpCloud, Intune, Jamf, Kandji, NinjaOne, Torii, Zylo, Mesh Payments, Navan and NetSuite all feed it.
From there the portfolio sorts itself into the categories that need action: inactive apps with no recent employee activity, shadow apps found on endpoints but absent from your identity provider, orphaned apps with no owner or users, ghost apps with a live contract and no usage, and impaired apps in an outage.
How Application Management helps your teams
Contract and renewal management: never miss a deadline or auto-renew an unused tool again
Shadow IT and AI discovery: surface unauthorized SaaS and AI tools before they become a liability
License optimization: auto-detect and reclaim idle seats continuously, not through periodic audits
Vendor consolidation: flag overlapping tools across teams and rationalize your stack
Take control of your software spend
Cost Recovery
Continuous cost recovery: license reclamation runs on autopilot, not as a one-time audit
Renewal Leverage
Usage-based renewal alerts: giving you negotiating leverage well before each renewal
Real Usage
App usage tied to real employees: know exactly who uses what, and how much
One System
Single system of intelligence: for your entire application portfolio, from enterprise platforms to team-level tools
Powerful capabilities built for enterprise IT
- Automated SaaS discovery: via SSO, OAuth, browser agents, and expense data
- Usage analytics: per user, department, and application
- Renewal calendar: with automated owner notifications and approval workflows
- Proactive renewal alerts: usage data gives you leverage well ahead of deadlines
- Cost allocation: by department, team, and cost center
- Integrations: with procurement and finance systems for purchase-to-payment visibility
How application management works
A renewal is 90 days out, or an application appears that nobody approved.
- Discover the portfolio
SSO and OAuth logins, endpoint software inventory, SaaS management tools and finance data are correlated into a single application list, with manual entries for anything that never touches those paths.
- Attribute usage to real people
Usage analytics per user, department and application show who actually opens a tool and how often - which is what makes a reclamation decision defensible when a team pushes back.
- Put the contract next to the usage
Each application has a contracts tab that adapts to how you pay - seat-based, flat fee, usage-based or custom - and calculates total contract value, while a 12-month renewals calendar shows count and dollar value by month.
- Surface waste and risk
Inactive, shadow, orphaned, ghost and impaired app widgets each drill through to the affected applications, and compliance certifications - ISO 27001, SOC 2, GDPR, HIPAA, PCI DSS - are pre-populated by AI scanning vendor sites, editable by an admin.
- Act through agents
Access requests run through the service catalog with routed approvals, and pre-built agents handle unused seats, unauthorized applications, license thresholds and expiring licenses - reclaiming, flagging or escalating to the owner.
Renewals negotiated with usage data in hand, and waste removed continuously rather than in an annual audit.
915 application access requests, handled by agents
Fireblocks supports around 1,600 employees from Tel Aviv, London, New York and Singapore. Agents on the platform have processed 915 application access requests - one of them built by the Fireblocks team in two days and now at 269 runs - while a third of 4,800+ employee conversations resolve with no ticket at all.
Harmony took over all of our simple tickets. My team doesn’t see them anymore, and the engineers finally spend their day on the work that actually needs them.
Meir GrinbergGlobal IT Manager, Fireblocks
Harmony application management vs. the old way
A spreadsheet tells you what you bought. It does not tell you what anyone uses.
| Spreadsheets and a SaaS management report | Harmony application management | |
|---|---|---|
| Discovery | An annual review, plus whatever finance flags | Continuous, from SSO, endpoints, SaaS tools and spend data |
| Usage | Seat counts from the vendor invoice | Per-user and per-department activity tied to real employees |
| Renewals | A calendar reminder, sometimes after the auto-renewal | A 12-month calendar with count and value, plus owner notifications |
| Reclamation | A one-off audit project | Agents that identify and reclaim idle seats continuously |
| Shadow IT | Found when something breaks or leaks | Shadow and ghost app widgets with drill-through to the applications |
| Access requests | A direct message to whoever owns the tool | Catalog requests with routed approvals and an audit trail |
| Vendor compliance | Chasing SOC 2 reports over email | Certifications pre-populated per application and kept on the record |
Explore pre-built agents for application governance:
Connects to your identity and SaaS management stack
- Identity providers: Okta, Microsoft Entra ID, Google Workspace, JumpCloud
- SaaS management: Zylo, Torii
- Finance & procurement: Mesh Payments, Navan, NetSuite
- Business apps: Salesforce, Figma, Adobe, GitHub, DocuSign, Zoom, Slack, and dozens more
FAQ
Harmony Application Management gives IT and finance teams a unified view of every application in use across the organization: who’s using them, what they cost, what the contracts say, and when renewals are due, with apps discovered automatically or added manually.