AI agents that resolve IT and HR requests inside Slack and Teams
4.8 ★(60+)
4.9 ★(30+)
Turn tickets, workflows, knowledge, and service catalogs into an agentic experience - wherever your employees work: Slack, Teams, Zoom, and more.
For every team: IT, HR, Operations, Finance, Legal, Security, and beyond.
Resolve +60%
of your IT tickets in 10 days.
From days to minutes
AI agents that resolve tickets autonomously.
The best support needs
Zero waiting, zero guesswork and zero chaos.
Enterprise Service Management
that scales through automated knowledge generation.
Enterprise Service Management that scales through knowledge generation
AI-driven agents that continuously learn from tickets, users, and organizational context to automatically generate a dynamic knowledge base in real time.
“Harmony was a game-changer for us to support our rapid growth. The transition from our legacy ITSM to Harmony’s AI Service Desk agent and asset management platform was quick and seamless.”
Shai Ankory Director of Global IT
Your AI Agents Workforce
100+ production-ready AI agents, available out-of-the-box.
Agents customized to your tools, policies, and workflows.
Multi-desk agents spanning IT, HR, Legal, and Finance.
Proactive agents triggered by signals, not tickets.
Software Management
Streamlines how employees request and receive access to business applications, with built-in approvals and automatic provisioning to reduce IT load and accelerate time-to-productivity.
Gives IT and procurement visibility into upcoming license expirations with enough lead time to renew, renegotiate, or decommission ahead of disruption.
Continuously monitors the printer fleet for connectivity, toner, and maintenance issues, ensuring uptime across every location without manual oversight.
Continuously scans endpoint EDR agents for misconfigurations-disabled protections, tamper settings, outdated policies, or reporting gaps and flags them before they create security blind spots
100+ production-ready AI agents, available out-of-the-box.
Agents customized to your tools, policies, and workflows.
Multi-desk agents spanning IT, HR, Legal, and Finance.
Proactive agents triggered by signals, not tickets.
Software Management
Streamlines how employees request and receive access to business applications, with built-in approvals and automatic provisioning to reduce IT load and accelerate time-to-productivity.
Streamlines how employees request and receive access to business applications, with built-in approvals and automatic provisioning to reduce IT load and accelerate time-to-productivity.
Continuously monitors the printer fleet for connectivity, toner, and maintenance issues, ensuring uptime across every location without manual oversight.
Gives IT and procurement visibility into upcoming license expirations with enough lead time to renew, renegotiate, or decommission ahead of disruption.
Gives IT and procurement visibility into upcoming license expirations with enough lead time to renew, renegotiate, or decommission ahead of disruption.
Continuously scans endpoint EDR agents for misconfigurations-disabled protections, tamper settings, outdated policies, or reporting gaps and flags them before they create security blind spots
4.8 ★(60+)
4.9 ★(30+)
