That's IT
Enterprise Service Management That Runs Itself
Harmony was a game-changer for us to support our rapid growth. The transition from our legacy ITSM to Harmony’s AI Helpdesk agent and asset management platform was quick and seamless.
Shai AnkoryDirector of Global IT
Resolve 60%
of your IT tickets in 10 days.
From days
to minutes
AI agents that resolve tickets autonomously.
The best support needs
Zero waiting, zero guesswork and
zero chaos.
Enterprise Service Management
that scales through automated knowledge generation.
Enterprise Service Management that scales through knowledge generation
AI-driven agents that continuously learn from tickets, users, and organizational context to automatically generate a dynamic knowledge base in real time.
Your AI Agents Workforce
100+ production-ready AI agents, available out-of-the-box.
Agents customized to your tools, policies, and workflows.
Multi-desk agents spanning IT, HR, Legal, and Finance.
Proactive agents triggered by signals, not tickets.
Application access requests with approval and provisioning
Perform account termination by identity provider deactivation and various termination process
Suggest relevant knowledge base articles to agents and users during ticket creation.
Password reset request with identity verification and temporary password delivery
Device recovery with identity verification and recovery key delivery
Password resets remain high despite self-service due to complex MFA chains.
Monitors devices with high uptime
Monitors for applications licenses expiring soon
Automatically assigns users to identity provider groups.
Manage group membership with approval - add or remove users from group
End-to-end onboarding process with account provisioning, ordering HW equipment, and tailored app access
Monitors connectivity issues, low toner levels, and maintenance needs, triggering alerts to minimize downtime.
Monitors devices with critically low storage capacity
Monitor and validate EDR misconfigurations across different environments
Monitor SSL/TLS and internal certificates across applications, servers, and devices
Password resets remain high despite self-service due to complex MFA chains.
Application access requests with approval and provisioning
End-to-end onboarding process with account provisioning, ordering HW equipment, and tailored app access
Password resets remain high despite self-service due to complex MFA chains.
Monitors devices with high uptime
Monitor and validate EDR misconfigurations across different environments
Password resets remain high despite self-service due to complex MFA chains.
Password reset request with identity verification and temporary password delivery
End-to-end onboarding process with account provisioning, ordering HW equipment, and tailored app access
Monitors connectivity issues, low toner levels, and maintenance needs, triggering alerts to minimize downtime.
Monitors devices with high uptime
Perform account termination by identity provider deactivation and various termination process
Monitors devices with high uptime
Perform account termination by identity provider deactivation and various termination process
Password resets remain high despite self-service due to complex MFA chains.
Monitors for applications licenses expiring soon
Automatically assigns users to identity provider groups.
Manage group membership with approval - add or remove users from group
Device recovery with identity verification and recovery key delivery
Password reset request with identity verification and temporary password delivery
Password resets remain high despite self-service due to complex MFA chains.
Monitors connectivity issues, low toner levels, and maintenance needs, triggering alerts to minimize downtime.
Manage group membership with approval - add or remove users from group
End-to-end onboarding process with account provisioning, ordering HW equipment, and tailored app access
Device recovery with identity verification and recovery key delivery
Password resets remain high despite self-service due to complex MFA chains.
Password reset request with identity verification and temporary password delivery
Monitor and validate EDR misconfigurations across different environments
Password resets remain high despite self-service due to complex MFA chains.
Monitors devices with high uptime
RequestApplicaitons Management
Application access requests with approval and provisioning
Password reset request with identity verification and temporary password delivery
Monitors devices with high uptime
Manage group membership with approval - add or remove users from group
Monitors devices with critically low storage capacity
Perform account termination by identity provider deactivation and various termination process
Device recovery with identity verification and recovery key delivery
Monitors for applications licenses expiring soon
End-to-end onboarding process with account provisioning, ordering HW equipment, and tailored app access
Monitor and validate EDR misconfigurations across different environments
Suggest relevant knowledge base articles to agents and users during ticket creation.
Password resets remain high despite self-service due to complex MFA chains.
Automatically assigns users to identity provider groups.
Monitors connectivity issues, low toner levels, and maintenance needs, triggering alerts to minimize downtime.
Monitor SSL/TLS and internal certificates across applications, servers, and devices
Our agents have already delivered these results for our customers.
75K
of employees onboarded using Harmony
130K
Devices proactively monitored by Harmony
75%
of user requests are handled autonomously
Start Seeing Value in 48 Hours
Try it YourselfIntegrate with Your Existing ITSM. Switch When Ready.
Our legacy ITSM was slow and rigid. Switching to Harmony gave us faster workflows, better visibility, and quicker resolutions.
Guy Gertner
VP of Product
100+ Integrations
