Integration Directory
MDM

JumpCloud (MDM)

JumpCloud is a comprehensive directory-as-a-service platform that provides unified identity, access, and device management across Windows, macOS, and Linux environments. Connecting JumpCloud to Harmony enables automated user provisioning, intelligent application discovery, and seamless cross-platform identity management.

Capabilities

  • User Provisioning: Automate user lifecycle management across all connected systems
  • SSO Integration: Sync JumpCloud SSO applications with Harmony
  • Group Management: Synchronize user groups and system groups
  • Multi-Factor Authentication: Coordinate MFA policies and enrollment
  • Directory Sync: Maintain consistent user directory across platforms
  • Password Management: Coordinate password policies and resets

What Harmony does with JumpCloud (MDM)

Connecting JumpCloud brings the devices it manages into Harmony as assets, so hardware sits next to the person who holds it and the applications they use. IT gets one inventory instead of checking the JumpCloud console separately, and device context is there when someone opens a ticket.

Data synced

  • Managed devices, with model, operating system, and identifiers
  • Device assignment, linking hardware to the employee using it
  • Device state and compliance information reported by JumpCloud
  • Applications and login activity associated with managed devices

Actions available

  • Sync JumpCloud managed devices into the Harmony asset inventory
  • Match devices to employees so hardware and people stay connected
  • Surface device context on tickets raised by that employee

Real-world use cases

Device on the ticket: An employee reports a problem and the agent sees which JumpCloud managed machine they are on, without opening another console.

One hardware inventory: Devices managed by JumpCloud appear in Harmony alongside equipment from other sources, so the asset list is complete.

Offboarding with hardware in view: When someone leaves, the devices assigned to them are visible on their record as part of the offboarding workflow.

FAQ

JumpCloud's device management gives IT control over the machines employees work on, across Mac, Windows, and Linux. Connecting JumpCloud brings the devices it manages into Harmony as assets, so hardware sits next to the person who holds it and the applications they use.