Employees with No Assigned Assets
Flags active employees with no assigned equipment to catch missing records, undelivered hardware, or gaps in the onboarding process.
- Runs periodic scans to identify employees without assigned hardware
- Cross-references HR records against asset inventory
- Distinguishes newly flagged gaps from those already being tracked
- Notifies IT and managers about employees lacking equipment
- Opens an asset assignment request ticket per affected employee
- Auto-resolves once every employee has assigned assets
What Employees with No Assigned Assets does
Employees with No Assigned Assets is Harmony's automated monitoring workflow for identifying active employees who have no company-owned devices assigned to them in asset management. Running on a weekly schedule, Harmony queries for active employees with zero asset assignments, filters out recently-reported ones to avoid repeat tickets, generates a CSV report, and creates an IT desk ticket. IT teams can proactively address gaps in device assignment - whether a new hire's laptop never arrived, an asset was accidentally unassigned, or an employee genuinely needs equipment they don't have.
Who Employees with No Assigned Assets Is For
IT asset management teams responsible for ensuring every active employee is properly equipped.
Asset assignment gaps are easy to miss - a new hire's laptop order falls through, an asset is accidentally unlinked, or an employee transitions to a new role and their old equipment was reassigned without a replacement. Without automated monitoring, these gaps surface only when the employee complains. This workflow catches them proactively.
How Employees with No Assigned Assets Works
A cron schedule fires (default: weekly, Monday at 8 AM UTC). Schedule and timezone are configurable per tenant.
- Query active employees without assets
The workflow queries asset management for all currently active employees with no company-owned assets assigned.
- Frequency filter
Employees already reported within the re-reporting window (default: 7 days) are suppressed to avoid duplicate tickets on the same people.
- CSV report
All newly-flagged employees are serialized into a CSV report (
employees_without_assets_report). - Ticket creation
A ticket titled "Employees with No Assigned Assets" is created in the IT desk with the CSV attached.
The configured assignee (if set) receives the notification. If no assignee is configured, desk managers are notified instead - preventing double-notification when an assignee is already designated.
Capabilities
- Active employee asset gap detection - Queries for all active employees in the directory who have no company-owned devices assigned in asset management.
- Frequency-gated re-reporting - Tracks when each employee was last reported and suppresses re-reports within the configured window (default: 7 days).
- CSV export - Produces a structured
employees_without_assets_report.csvattached to the ticket for bulk review and action. - Smart notification routing - Notifies the configured assignee only; if no assignee is set, notifies desk managers - avoiding double-notification when an assignee is designated.
- Configurable schedule - Cron schedule and timezone are fully configurable per tenant.
Main use cases
Onboarding Gap Detection - A new hire started two weeks ago but IT's laptop order was delayed and never tracked properly. The employee has been working on a personal device. The weekly check identifies the employee as active with no assigned asset and creates a ticket for IT to investigate and resolve the equipment gap.
Asset-Employee Link Audit - An asset was accidentally unlinked from an employee during a bulk asset import. The employee still has the device but it shows as unassigned. The employee appears in the report as unequipped, prompting IT to investigate and re-assign the asset correctly in the system.
New Team Equipment Planning - A team grows by 10 new hires in a month. IT wants to make sure all of them got equipment and didn't fall through the cracks. The weekly report surfaces any of the new hires who still show no assigned assets, so IT can investigate each case and ensure everyone is properly equipped.
Integrations
| Integration | Role in the agent flow |
|---|---|
| Employee Directory / HRIS (internal) | Source of active employee records; only active employees are included in the query |
| Asset Management API (internal) | Cross-referenced against employees to find those with zero company-owned device assignments |
| Service Desk (internal) | Ticket created with CSV attachment; tracked by IT for follow-up |
| Notifications system (Slack/Teams) | Notifies assignee or desk managers when newly unequipped employees are detected |
FAQ
It's a scheduled Harmony workflow, not an interactive chatbot. It runs on a cron schedule (default: weekly) and creates a ticket if any active employees have no assigned assets. No user conversation is needed.
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