HARMONY FOR HR

Make getting HR help effortless, for the employee and for the HR team

Harmony's AI agents answer and resolve HR requests right where employees already work, in Slack and Teams. Cyera resolves up to 89% of employee requests.

TriggerSlack & Teams

An employee has an HR question or request.

  1. Ask in plain languageNo forms, no menus.
  2. Harmony knows themRole, location, manager, leave balance.
  3. It gets resolvedWith a human in the loop where it matters.
Outcome

The request closes in the conversation it started in.

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OVERVIEW

Your people team should not be a help desk

Most companies run several HR systems. The average employee cannot remember which one holds benefits, paychecks, recruiting, onboarding, performance reviews, or expenses. So they ask a person, and the HR team drowns in the same repetitive requests.

WHICH SYSTEM HOLDS THIS?
  • Benefits
  • Paychecks
  • Recruiting
  • Onboarding
  • Performance reviews
  • Expenses

With Harmony, one door across all of them.

HOW IT WORKS

How it works

Trigger

An employee has an HR question or request.

  1. Ask in plain language

    Employees ask Harmony in the Slack or Teams they already use, like they would a colleague.

  2. Harmony knows them

    It already has their context: role, location, manager, and leave balance, pulled from across your whole stack.

  3. It gets resolved

    Harmony answers or resolves the request, or routes it to the right person, with a human in the loop where it matters.

Outcome

The request closes in the conversation it started in, and the HR team never sees the repetitive ones.

WHAT HR GETS

What HR gets

  • Up to 89%

    of employee requests resolved at Cyera, company-wide

  • 48 hours

    typical time to go live

  • Better employee experience

    Instant, correct answers. No form, no waiting, 24/7.

  • One easy door

    Every HR system, one place to ask. No need to know which one does what.

  • Time back, on both sides

    Fewer repetitive requests, so HR is freed for the work that moves the organization.

USE CASES

What employees can do

  • Onboarding

    Everything ready on day one, across HR, IT, and facilities.

  • Offboarding

    A clean, complete exit, handled automatically.

  • Benefits questions

    Correct answers to benefits and policy questions, instantly.

  • Time off

    Check a balance or request time off, right in Slack.

  • Employee referral

    Refer a friend in the Slack you already use. No careers-site hunt.

  • And 100+ more pre-built agents, out of the box

    Explore the library
WHY HARMONY

Why Harmony

  • 01

    The whole employee, the whole stack

    Harmony knows each employee's role, manager, location, and more, pulled from across your whole stack, not just HR. No HR-only tool has this context.

  • 02

    Talk to it like a person

    Employees ask in plain language, right in Slack and Teams. No forms, no menus.

  • 03

    It acts, not just answers

    Harmony does more than find a policy or a balance. It carries the request through your HR process, end to end. Ask for time off and it runs the approval, not just the answer.

  • 04

    One door across the stack

    HR, recruiting, and learning systems, all reachable from one place.

  • 05

    Cross-department, done for you

    One onboarding event runs the right steps across HR, IT, and facilities.

  • Why not just build our own bot?

    A homegrown bot, or an agent wired up with Claude or Gemini, can repeat an FAQ. It has none of this context, no AI guardrails, and building and maintaining agents per team does not scale.

WORKS WITH YOUR STACK

Works with the HR systems you already run

Harmony is the access and experience layer on top of your stack. We connect to your systems and make them easy to reach. We do not replace them.

We do not replace your HRIS or ATS.

See all 100+ integrations
TRUST AND AI GUARDRAILS

Built for the most sensitive data in the company

  • Nothing acts on its own

    Every action needs a human approval and a business reason first.

  • Resolve and route, not decide

    Agents handle requests. They do not make employment decisions.

  • Sensitive matters stay human

    Guardrails hold the agent back, access is restricted, and every action is logged.

  • Answers cite their source

    With no source, the agent escalates instead of guessing.

Secure by Design

Four layers of security, so the AI never reaches your HR systems directly.

See the full architecture

  1. Guardrails

    Every response is filtered by policy before it ships

  2. Human-in-the-loop

    Sensitive actions wait for explicit approval

  3. Deterministic flows

    The automation agent runs as code, not improvisation

  4. Scoped access

    Least-privilege connections, never direct core access

  • SAML and SCIM based access
  • RBAC managed by your IdP
  • Step-by-step audit log per run
  • SOC 1
  • SOC 2
  • ISO 27001
  • Cyber Essentials
  • GDPR
  • HIPAA
  • CSA STAR
  • Data Privacy Framework
  • CCPA
  • NIST SP 800-53
  • EU AI Act
  • NIST AI RMF

Questions HR asks

An AI agent that answers and resolves employee HR requests in Slack or Teams, using the context it has about each employee, instead of making them fill in forms or wait on a person.