Identity Provider

IdP MFA Reset

Automated MFA device reset with identity verification and re-enrollment instructions.

Request made by user

Verify User Identity

Send Approval Request

Reset MFA Factors

Terminate User Sessions

Send Re-enrollment Instructions

Update Ticket

Triggered when a user requests an MFA reset
Verifies user identity via one-time password (OTP) sent to the employee's email
Resets all MFA factors for the user in their identity provider, forcing re-enrollment
Terminates all active sessions for the user across configured identity providers
Sends text notification via Slack, Teams, or email based on user preferences
Updates the ticket with status and outcome

Meet more Agents

Knowledge Base Auto-Generation

Automatically identifies knowledge gaps from resolved tickets and generates draft KB articles for review.

Knowledge Base

Unauthorized Applications Monitoring

Periodically scans the IdP for unapproved applications, generates a CSV report, and creates an IT ticket for admin review.

Software & SaaS

Employee Referral

Employees refer candidates to open positions via chat — the agent collects details, creates an ATS application, and notifies HR.

HRIS

Employee Computer Purchase

Automated employee laptop purchase program with eligibility checks, depreciation-based pricing, legal consent, and sequential approvals.

Asset Management

GitHub Access Management

Manage GitHub repository and team access with approval workflows and automatic permission provisioning.

Software & SaaS

Slack & Teams Operations

Manage Slack and Teams channels and membership — create, archive, set visibility, and add members — with automated approval routing.

Collaboration

PTO Request

Employee-initiated vacation and leave requests with manager approval, HRIS sync, and calendar invite creation.

HRIS

Unused Application Monitoring

Continuous monitoring of application usage to identify underutilized licenses and optimize SaaS spend.

Software & SaaS

Device Health Check: Unencrypted Assets

Automated detection of devices without full-disk encryption with compliance enforcement workflows.

MDM

Manual Ticket Approval

Structured approval routing for service desk tickets requiring human review and authorization.

IT Service Management

Inactive Employees

Detection and remediation of inactive employee accounts with automated suspension and manager notification.

HRIS

Unassigned Assets

Automated detection and lifecycle management of company-owned assets with no employee assigned, with CSV reporting, IT ticket creation, and auto-resolution.

Asset Management