Built by the community
Agents and flows built in Harmony and shared by the people who run them. Copy the export, import it into your own workspace, and change the parts that are yours.
Claude AI Access Request
Handles a tier upgrade request for an AI coding assistant. Reads the requester's current tier from their IdP group membership, bumps them to the next one, routes the approval to their group manager, then moves them between groups and logs the change to a dataset. Requests already at the top tier escalate to the department VP against a tracked token pool.
Resolution Time SLA Breach Escalation
When a resolution-time SLA is breached, notify the assignee in Slack. A day later, check whether the ticket is still open and escalate to the assignee's manager; a day after that, escalate again to a final owner.
Access Employee Data
Former employee data access request. Requires former employee's manager approval, then assigned to IT for fulfillment.
Grant Device Temp Admin Permissions
Grants a requester temporary local admin rights on their own managed device, checks the device is theirs first, and takes the rights back on a timer once the window is up.
Block Email in Perception Point
Blocks a given email address in Perception Point through their HTTP API, once the request has been approved.
GitHub Org - Invite User
Invites a user to a GitHub organisation once the request is approved, then confirms the outcome in Slack.
Create Mail Group
Creates a Google Workspace mail group from a service catalog request.
Zoom Recording
Zoom recording access or retrieval request, routed to the right approver first.
Auto-Response for After-Hours Tickets
Posts a message on tickets raised outside working hours, telling the requester when their request will be picked up.