HARMONY FOR OPERATIONS
One front door for every business request
Harmony's AI agents take requests for finance, procurement, legal, and facilities in Slack and Teams, and route each one by policy to the person who can say yes.
An employee needs a purchase, an approval, or an answer.
- Ask in plain languageOne place for every team.
- Routed by policyBudget, owner, approver.
- It gets doneApproved in Slack.
Requests reach the right approver the first time, and nobody chases an email thread.
Requests should not get lost between teams
Finance, procurement, legal, and facilities each run their own inbox, form, or channel. Employees guess where to ask, requests bounce between teams, and approvals stall in someone’s email. Every team ends up running a help desk on the side.
- Purchases
- Vendor access
- Travel and expense
- Contracts
- Software renewals
- Facilities
With Harmony, one place to ask for all of it.
How it works
An employee needs a purchase, an approval, or an answer.
Ask in plain language
Employees ask Harmony in Slack or Teams, without knowing which team or system owns the request.
Routed by policy
Harmony applies your policies using the requester's role, department, and manager, and knows who approves what.
It gets done
Approvers decide in the conversation, and Harmony carries the request through to the system that completes it.
Requests reach the right approver the first time, and nobody chases an email thread.
What operations gets
Up to 89%
of employee requests resolved at Cyera, company-wide
48 hours
typical time to go live
One door for every team
Employees ask in one place. Harmony knows where each request belongs.
Approvals that move
The right approver, the first time, deciding right in Slack or Teams.
Spend you can see
Software costs, unused licenses, and upcoming renewals in one view.
What employees can do
Purchase requests
Request equipment or software, routed to the budget owner for approval.
Vendor and contractor access
Scoped, time-bound access for people outside the company.
Travel and expense approvals
Pre-approval that follows your policy, without a form hunt.
Software renewals
See renewals coming and unused licenses before the contract rolls over.
Cross-team onboarding
One new hire event runs the steps for every department.
And 100+ more pre-built agents, out of the box
Explore the library
Why Harmony
- 01
Built for every team, not just IT
The same AI service desk runs finance, procurement, legal, and facilities requests, each with its own desk and routing.
- 02
Policies that route themselves
Compliance & Policies holds who can request what and who approves it, and keeps it current as roles change.
- 03
It acts, not just answers
Harmony carries a request through the approval and into the system that completes it.
- 04
Software spend in view
Application Management tracks contracts, renewals, and usage, so operations sees waste before it renews.
- 05
Build your own agents
Turn any operations process into an agent with Agent Studio, without code or a services project.
Why not just build our own bot?
A homegrown bot, or an agent wired up with Claude or Gemini, can repeat an FAQ. It has none of this context, no AI guardrails, and building and maintaining agents per team does not scale.
Works with the business systems you already run
Harmony connects to your finance, procurement, contract, and project tools, and makes them reachable from one conversation.
Your ERP and procurement tools stay the system of record.
Controls for every approval
Nothing acts on its own
Purchases and access need a named approver before anything happens.
Policy, not guesswork
Thresholds, owners, and approval chains come from your policies.
Every decision logged
Who asked, who approved, and why, ready for finance and audit.
Answers cite their source
With no source, the agent escalates instead of guessing.
Secure by Design
Four layers of security, so the AI never reaches your systems directly.
Guardrails
Every response is filtered by policy before it ships
Human-in-the-loop
Sensitive actions wait for explicit approval
Deterministic flows
The automation agent runs as code, not improvisation
Scoped access
Least-privilege connections, never direct core access
- SAML and SCIM based access
- RBAC managed by your IdP
- Step-by-step audit log per run
Questions operations asks
Finance, procurement, legal, facilities, and any team that takes requests from employees. Each gets its own desk, routing, and policies on the same platform.