Identity Provider
Password Reset Request
Automated password reset request with identity verification and temporary password delivery.
- Triggered when a user requests an IdP password reset
- Verifies user identity via OTP or Okta Verify push notification
- Resets user's password to a temporary password in their identity provider
- Generates a secure temporary password and requires the user to change it at next login
- Terminates all active sessions for the user across configured identity providers
- Sends message with temporary password via Slack or Teams
- Updates the ticket with status and outcome