GOVERNANCE & POLICIES

Governance & Policies

The single place to manage and enforce every policy across your organization. Policies build on the organizational context you already have and keep learning from every new conversation and change.

Managing organizational policies in Harmony
USE CASES

How Governance & Policies helps your teams

Harmony governance & policies in the Harmony console

Employee lifecycle policies: define how onboarding, offboarding, and role changes run by role, department, and location, so people are set up and wound down automatically and HR and IT handle only the exceptions

Harmony governance & policies in the Harmony console

Privileged access management: define who qualifies for elevated access and under what conditions, from time limits to peer review to executive sign-off, so access is granted the moment it’s justified

Travel and expense pre-approval: define spending limits, approval paths, and exceptions up front, so employees get an instant answer and finance steps in only when a request falls outside policy

Vendor and contractor access: define scoped, time-bound access that expires on its own, with eligibility tied to engagement type and duration

Asset purchase and refresh: define a single purchase policy for every scenario - new hire, upgrade, replacement, refresh - with eligibility that adapts by role, location, and budget

KEY BENEFITS

Define policy once, enforce it everywhere

Define Once

Define once, enforce everywhere: set each policy a single time instead of maintaining it in a dozen places

Less Manual Work

Less manual work: policies are detected and drafted automatically from what your organization already does

Audit Ready

Always audit-ready: know exactly which policy applied, to whom, and when

Early Warnings

Problems caught early: get alerted when policies leak, fail, or fall short, before they become a risk

CAPABILITIES

Powerful capabilities built for enterprise IT

  • One place to manage every policy: every policy across IT, HR, finance, and security lives in one governed space instead of scattered documents, emails, and team knowledge
  • Effortless creation and editing: build a policy from scratch, upload an existing document, or adjust a live policy in minutes, with changes taking effect everywhere instantly
  • Continuous policy learning: reads your knowledge base, documents, and day-to-day requests to understand the policies already operating across your organization
  • Governance and audit: every policy carries a named owner, approval chain, and full version history
RELATED INTEGRATIONS

Learn and enforce policies from the systems you already run on

  • HRIS: HiBob, BambooHR, Workday, UKG Pro, SAP SuccessFactors, Sage HR, Rippling, Ceridian Dayforce, Namely
  • Documentation: Confluence, Notion, Microsoft SharePoint, email, Google Drive
  • Service desks: Freshservice, ServiceNow
  • Employee platforms: Workvivo, Simpplr
  • Manual upload: PDFs, internal docs, and any file format

FAQ

Harmony’s Governance & Policies layer gives IT admins fine-grained control over who can access what across the service desk, dashboards, data sources, and API integrations, covering role-based access control, identity-driven group management, and audit log streaming for compliance.