--- title: "Application Management" canonical: https://harmony.io/platform/application-management --- # Application Management Complete visibility and control over every SaaS and on-prem application in your organization. Know what you’re paying for, who’s using it, when renewals are due, and where you’re wasting money. ## Application Management Complete visibility and control over every SaaS and on-prem application in your organization. Know what you’re paying for, who’s using it, when renewals are due, and where you’re wasting money. ## What is SaaS application management? Application management is knowing every application in use, who uses it, what it costs and what the contract says - then acting on that before a renewal date makes the decision for you. The hard part is that applications arrive from everywhere: procurement, a team’s credit card, a free trial that quietly became critical. Harmony discovers them continuously through SSO and OAuth events, endpoint software inventory, SaaS management platforms and expense data, and builds one inventory covering ownership, user assignments, licenses, usage, spend, renewals and security context. Okta, Microsoft Entra ID, Google Workspace, JumpCloud, Intune, Jamf, Kandji, NinjaOne, Torii, Zylo, Mesh Payments, Navan and NetSuite all feed it. From there the portfolio sorts itself into the categories that need action: inactive apps with no recent employee activity, shadow apps found on endpoints but absent from your identity provider, orphaned apps with no owner or users, ghost apps with a live contract and no usage, and impaired apps in an outage. ## How Application Management helps your teams [Contract and renewal management](https://docs.harmony.io/software-management/managing-contracts): never miss a deadline or auto-renew an unused tool again Shadow IT and AI discovery: surface unauthorized SaaS and [AI tools](https://harmony.io/integrations/chatgpt) before they become a liability License optimization: auto-detect and reclaim idle seats continuously, not through periodic audits Vendor consolidation: flag overlapping tools across teams and rationalize your stack ## Take control of your software spend ### Cost Recovery Continuous cost recovery: license reclamation runs on autopilot, not as a one-time audit ### Renewal Leverage Usage-based renewal alerts: giving you negotiating leverage well before each renewal ### Real Usage App usage tied to real employees: know exactly who uses what, and how much ### One System Single system of intelligence: for your entire application portfolio, from enterprise platforms to team-level tools ## Powerful capabilities built for enterprise IT - Automated SaaS discovery: via SSO, OAuth, browser agents, and expense data - Usage analytics: per user, department, and application - Renewal calendar: with automated owner notifications and approval workflows - Proactive renewal alerts: usage data gives you leverage well ahead of deadlines - Cost allocation: by department, team, and cost center - Integrations: with procurement and finance systems for purchase-to-payment visibility ## How application management works **Trigger:** A renewal is 90 days out, or an application appears that nobody approved. 1. **Discover the portfolio** - SSO and OAuth logins, endpoint software inventory, SaaS management tools and finance data are correlated into a single application list, with manual entries for anything that never touches those paths. 2. **Attribute usage to real people** - Usage analytics per user, department and application show who actually opens a tool and how often - which is what makes a reclamation decision defensible when a team pushes back. 3. **Put the contract next to the usage** - Each application has a contracts tab that adapts to how you pay - seat-based, flat fee, usage-based or custom - and calculates total contract value, while a 12-month renewals calendar shows count and dollar value by month. 4. **Surface waste and risk** - Inactive, shadow, orphaned, ghost and impaired app widgets each drill through to the affected applications, and compliance certifications - ISO 27001, SOC 2, GDPR, HIPAA, PCI DSS - are pre-populated by AI scanning vendor sites, editable by an admin. 5. **Act through agents** - Access requests run through the service catalog with routed approvals, and pre-built agents handle unused seats, unauthorized applications, license thresholds and expiring licenses - reclaiming, flagging or escalating to the owner. **Outcome:** Renewals negotiated with usage data in hand, and waste removed continuously rather than in an annual audit. ## 915 application access requests, handled by agents Fireblocks supports around 1,600 employees from Tel Aviv, London, New York and Singapore. Agents on the platform have processed 915 application access requests - one of them built by the Fireblocks team in two days and now at 269 runs - while a third of 4,800+ employee conversations resolve with no ticket at all. > Harmony took over all of our simple tickets. My team doesn’t see them anymore, and the engineers finally spend their day on the work that actually needs them. > > - Meir Grinberg, Global IT Manager, Fireblocks ## Harmony application management vs. the old way A spreadsheet tells you what you bought. It does not tell you what anyone uses. | | Spreadsheets and a SaaS management report | Harmony application management | | --- | --- | --- | | Discovery | An annual review, plus whatever finance flags | Continuous, from SSO, endpoints, SaaS tools and spend data | | Usage | Seat counts from the vendor invoice | Per-user and per-department activity tied to real employees | | Renewals | A calendar reminder, sometimes after the auto-renewal | A 12-month calendar with count and value, plus owner notifications | | Reclamation | A one-off audit project | Agents that identify and reclaim idle seats continuously | | Shadow IT | Found when something breaks or leaks | Shadow and ghost app widgets with drill-through to the applications | | Access requests | A direct message to whoever owns the tool | Catalog requests with routed approvals and an audit trail | | Vendor compliance | Chasing SOC 2 reports over email | Certifications pre-populated per application and kept on the record | ## Explore pre-built agents for application governance: - [License Expiration Discovery](https://harmony.io/agents/license-expiration-discovery) - [Unused Application Discovery](https://harmony.io/agents/unused-application-discovery) - [Unauthorized Applications Detection](https://harmony.io/agents/unauthorized-applications-detection) - [Software Compliance Report](https://harmony.io/agents/software-compliance-report) - [Application Access Request](https://harmony.io/agents/application-access-request) ## Connects to your identity and SaaS management stack - **Identity providers: **[Okta](https://harmony.io/integrations/okta), [Microsoft Entra ID](https://harmony.io/integrations/microsoft-entra-id), [Google Workspace](https://harmony.io/integrations/google-workspace), [JumpCloud](https://harmony.io/integrations/jumpcloud-idp) - **SaaS management: **[Zylo](https://harmony.io/integrations/zylo), [Torii](https://harmony.io/integrations/torii) - **Finance & procurement: **[Mesh Payments](https://harmony.io/integrations/mesh-payments), [Navan](https://harmony.io/integrations/navan), [NetSuite](https://harmony.io/integrations/netsuite) - **Business apps: **[Salesforce](https://harmony.io/integrations/salesforce), [Figma](https://harmony.io/integrations/figma), [Adobe](https://harmony.io/integrations/adobe), [GitHub](https://harmony.io/integrations/github), [DocuSign](https://harmony.io/integrations/docusign), [Zoom](https://harmony.io/integrations/zoom), [Slack](https://harmony.io/integrations/slack), [and dozens more](https://harmony.io/integrations) ## FAQ ### What is Harmony Application Management? Harmony Application Management gives IT and finance teams a unified view of every application in use across the organization: who’s using them, what they cost, what the contracts say, and when renewals are due, with apps discovered automatically or added manually. ### How does Harmony discover applications across the organization? Harmony automatically discovers applications by integrating with your existing identity, endpoint management, and SaaS management platforms, building a continuously updated inventory that covers ownership, user assignments, licensing, usage, spend, renewals, and security context. Supported integrations include Okta, Microsoft Entra ID, Google Workspace, JumpCloud, Microsoft Intune, Jamf, Kandji, NinjaOne, Torii, Zluri, Zylo, and many more. ### Can Harmony detect shadow IT or unused applications? Yes. Harmony continuously analyzes application usage to identify underutilized, unmanaged, and risky applications: inactive apps with no recent employee activity, shadow apps discovered on endpoints but not managed through your identity provider, orphaned apps with no assigned owners or users, ghost apps with active contracts but no usage, and impaired apps experiencing outages. With a single click, IT teams can drill into each category, investigate the affected applications, and take action to reduce software spend and strengthen security. ### Does Harmony track application contracts and renewal dates? Yes. Every application has a dedicated Contracts tab that adapts to how you pay for software - seat-based, flat fee, usage-based, or a custom model - and automatically calculates total contract value. A 12-month Renewals Calendar surfaces renewal count and dollar value by month, so you always know what’s coming up and what it will cost. ### How does Harmony track compliance certifications for applications? Harmony tracks compliance certifications such as ISO 27001, SOC 2, GDPR, HIPAA, and PCI DSS per application, with AI pre-population that auto-scans vendor websites to pre-fill known certifications, fully editable by the admin. ### What are the main benefits of Harmony Application Management? Harmony Application Management gives IT and finance one place to control software spend, bringing together visibility from multiple sources, direct app integrations, usage, spend per app, and contract management. Inactive Apps and Shadow Apps widgets surface waste and unsanctioned tools immediately, and the 12-month Renewals Calendar prevents surprise auto-renewals. AI pre-population of compliance certifications also saves teams from manually chasing vendor security documentation. ### How does Harmony find applications our identity provider doesn’t know about? By correlating more than one signal. SSO and OAuth logins cover sanctioned apps, endpoint software inventory from MDM shows what people installed themselves, SaaS management platforms like Torii and Zylo add their own discovery, and expense data from Mesh Payments, Navan, NetSuite and ZipHQ catches tools bought on a card. Anything found on endpoints but absent from your identity provider is surfaced as a shadow app, attributed to the people using it. ### Can Harmony reclaim unused licenses automatically? Yes. Usage is measured per user, so idle seats surface continuously rather than in an audit, and pre-built agents - unused application discovery, license threshold monitoring, license expiration discovery, and license and cost per user reporting - flag or reclaim them, with a confirmation routed to the application owner first when you want one. The same usage data is what gives you leverage in the renewal conversation.