# Workwize

**Categories:** IT Asset Management

Automate device procurement and asset management workflows with Workwize.

Workwize is a global IT asset management and device procurement platform that streamlines hardware lifecycle management for distributed teams. Connecting Workwize to Harmony enables automated device ordering, intelligent asset tracking, and seamless equipment provisioning workflows for remote and hybrid workforces.

## Capabilities

- **Global Device Procurement**: Order devices worldwide with automated shipping
- **Asset Lifecycle Management**: Track devices from order through end-of-life
- **Remote Deployment**: Ship devices directly to employee locations
- **Return Logistics**: Automate device returns with prepaid labels
- **Inventory Management**: Real-time visibility into global device inventory

## What Harmony does with Workwize

Harmony gives IT full visibility into the device fleet and turns common equipment requests into self-serve actions in chat. Employees can order a laptop, share a delivery address, or start a return without opening a ticket, and IT can see asset status and ownership in one view. That means faster onboarding, cleaner offboarding, and less manual coordination across countries.

## Data synced

- Device orders and their current status
- Assets in inventory and which employees own them
- Shipping and delivery tracking details
- Warranty coverage and return request progress

## Actions available

- Start a new device purchase order and submit a delivery address
- Request an asset assignment to an employee
- File a return authorization and update device status

## Real-world use cases

**Remote onboarding**: A new hire requests a laptop in Slack and Harmony places the order in Workwize and ships it to their address.

**Clean offboarding**: When someone leaves, Harmony kicks off a return and tracks the device back into inventory.

**Fleet visibility**: IT asks who holds a given device and its warranty status, and gets the answer without logging into another tool.

## Related integrations

- [Dots](/integrations/dots)

- [Jamf Pro](/integrations/jamf-pro)

## FAQ

### What is Workwize?

Connecting Workwize gives one place to see who has what equipment and lets employees order, ship, and return devices right inside Slack or Teams. Harmony gives IT full visibility into the device fleet and turns common equipment requests into self-serve actions in chat.

### What data does Harmony sync from Workwize?

Harmony's Workwize integration syncs the following into a single agent inventory: device orders and their current status; assets in inventory and which employees own them; shipping and delivery tracking details; and warranty coverage and return request progress.

### What can I do with Workwize through Harmony?

Through the Workwize integration, Harmony can start a new device purchase order and submit a delivery address; request an asset assignment to an employee; and file a return authorization and update device status.

### How does the Workwize integration help IT teams?

A new hire requests a laptop in Slack and Harmony places the order in Workwize and ships it to their address.

### What other integrations pair with Workwize in Harmony?

Workwize is commonly paired with Dots (IT Asset Management) and Jamf Pro (MDM) inside Harmony, giving IT one unified view across related systems.