---
title: "Torq"
canonical: https://harmony.io/integrations/torq
---

# Torq

**Categories:** SaaS Application

Security hyperautomation platform that empowers teams to build and run enterprise-grade workflows for threat response and security operations without writing code.

Torq is a no-code security automation platform that enables security teams to build and run workflows without writing code. Integrating Torq with Harmony allows AI-driven IT service management to trigger and coordinate security automation workflows in real time. Together, they reduce manual effort by automatically responding to incidents, alerts, and service requests across your security stack.

## Capabilities

- **Automated Incident Response**: Trigger Torq workflows directly from Harmony incidents to accelerate containment and resolution.
- **Bidirectional Status Sync**: Keep Harmony tickets and Torq workflow states in sync so teams always have accurate, up-to-date visibility.
- **Alert Enrichment**: Automatically enrich Harmony alerts with contextual threat data gathered by Torq across connected security tools.

## What Harmony does with Torq

Harmony connects with Torq to bring hyperautomation workflows directly into the day-to-day rhythms of IT and security teams working in Slack or Microsoft Teams. When an employee submits a request or an alert surfaces in a channel, Harmony can hand off execution to Torq, letting its no-code automation engine take action across your stack without pulling a human into every step. The result is a tighter loop between conversational service management and the automated remediation or provisioning work that follows.

## Data synced

- Workflow run status and execution results
- Triggered workflow names and associated metadata
- Workflow failure details and error messages
- Available workflow catalog and trigger definitions

## Actions available

- Trigger a Torq workflow in response to an employee request or alert
- Pass contextual data from a Slack conversation into a running workflow
- Post workflow completion status or output back into a Slack channel or thread

## Real-world use cases

**Automated Access Provisioning**: When an employee requests access to a SaaS application through Harmony in Slack, the integration fires a Torq workflow that validates the request, provisions the account, and posts a confirmation back to the employee in the same thread.

**Security Alert Response**: When a security alert is escalated to an analyst in a Slack channel, Harmony triggers a Torq playbook that automatically enriches indicators, runs containment steps, and drops a summary of actions taken back into the thread for the analyst to review.

**Offboarding Workflow Kick-off**: When an IT admin submits an offboarding ticket through Harmony, the integration immediately launches a Torq workflow that revokes access across connected systems and reports completion status to the IT channel in Slack.

## Related integrations

- [Salesforce](https://harmony.io/integrations/salesforce)

- [Microsoft 365](https://harmony.io/integrations/microsoft-365)

- [Zoom](https://harmony.io/integrations/zoom)

## FAQ

### What is Torq?

Torq is a no-code security and IT hyperautomation platform used by security operations, IT engineering, and DevOps teams to orchestrate complex workflows across hundreds of tools. Connecting Torq gives Harmony the ability to trigger, monitor, and surface the results of those automated workflows directly inside employee and analyst conversations.

### What data does Harmony sync from Torq?

Harmony's Torq integration syncs the following into a single agent inventory: workflow run status and execution results; triggered workflow names and associated metadata; workflow failure details and error messages; and available workflow catalog and trigger definitions.

### What can I do with Torq through Harmony?

Through the Torq integration, Harmony can trigger a Torq workflow in response to an employee request or alert; pass contextual data from a Slack conversation into a running workflow; and post workflow completion status or output back into a Slack channel or thread.

### How does the Torq integration help IT teams?

When an employee requests access to a SaaS application through Harmony in Slack, the integration fires a Torq workflow that validates the request, provisions the account, and posts a confirmation back to the employee in the same thread.

### What other integrations pair with Torq in Harmony?

Torq is commonly paired with Salesforce (SaaS Application), Microsoft 365 (SaaS Application), and Zoom (SaaS Application) inside Harmony, giving IT one unified view across related systems.