---
title: "SnipeIT"
canonical: https://harmony.io/integrations/snipeit
---

# SnipeIT

**Categories:** IT Asset Management

SnipeIT open source IT asset management

Snipe-IT is a free, open-source IT asset management platform that helps organizations track hardware, software licenses, accessories, and consumables. Integrating Snipe-IT with Harmony brings asset data directly into your IT service workflows, ensuring incidents and requests are always tied to accurate, up-to-date asset records. This connection eliminates manual lookups and gives your team full context when resolving issues.

## Capabilities

- **Asset Sync**: Automatically imports and updates asset records from Snipe-IT into Harmony to keep your CMDB current.
- **Incident Enrichment**: Links assets from Snipe-IT to related incidents and service requests for faster, more informed resolution.
- **Asset Lifecycle Tracking**: Reflects real-time status changes such as check-outs, check-ins, and retirements from Snipe-IT within Harmony workflows.

## What Harmony does with SnipeIT

Harmony connects with Snipe-IT to give employees and IT teams instant visibility into hardware and software assets without ever leaving Slack or Microsoft Teams. When someone needs a laptop reassigned, a license checked, or a new asset checked out, Harmony handles the request conversationally and writes the result straight back into Snipe-IT. This keeps your asset register accurate in real time while reducing the back-and-forth that typically slows IT operations down. The result is a tighter, more responsive asset management workflow that meets employees where they already work.

## Data synced

- Hardware asset records including make, model, and serial number
- Asset assignment status and current assignee details
- Software license seats and expiry dates
- Asset categories, locations, and custom field values

## Actions available

- Check out or check in an asset to a specific user or location
- Update asset fields such as status, location, or assigned user
- Create a new asset record from a submitted request

## Real-world use cases

**Lost laptop, locked in seconds**: When an employee reports a lost device in Slack, Harmony looks up the asset in Snipe-IT and immediately updates its status to lost or stolen so the IT team has an accurate audit trail without manual data entry.

**Onboarding gear, ready on day one**: An IT coordinator triggers a new-hire equipment request through Slack and Harmony checks out the assigned laptop and accessories in Snipe-IT automatically, so everything is logged before the employee walks in the door.

**License seat check before you buy**: Before a manager requests additional software licenses, Harmony queries Snipe-IT in Slack and reports exactly how many seats are available and how many are currently assigned, preventing unnecessary purchases.

## Related integrations

- [Workwize](https://harmony.io/integrations/workwize)

- [Cisco Meraki](https://harmony.io/integrations/cisco-meraki)

- [Dots](https://harmony.io/integrations/dots)

## FAQ

### What is SnipeIT?

Snipe-IT is an open-source IT asset management system used by IT teams to track hardware, software licenses, accessories, and consumables across an organization. Connecting Snipe-IT gives Harmony live access to asset records and the ability to act on them, turning routine asset requests into automated, auditable actions.

### What data does Harmony sync from SnipeIT?

Harmony's SnipeIT integration syncs the following into a single agent inventory: hardware asset records including make, model, and serial number; asset assignment status and current assignee details; software license seats and expiry dates; and asset categories, locations, and custom field values.

### What can I do with SnipeIT through Harmony?

Through the SnipeIT integration, Harmony can check out or check in an asset to a specific user or location; update asset fields such as status, location, or assigned user; and create a new asset record from a submitted request.

### How does the SnipeIT integration help IT teams?

When an employee reports a lost device in Slack, Harmony looks up the asset in Snipe-IT and immediately updates its status to lost or stolen so the IT team has an accurate audit trail without manual data entry.

### What other integrations pair with SnipeIT in Harmony?

SnipeIT is commonly paired with Workwize (IT Asset Management), Cisco Meraki (IT Asset Management), and Dots (IT Asset Management) inside Harmony, giving IT one unified view across related systems.