# Simpplr

**Categories:** Knowledge Base

Power AI responses with Simpplr intranet and employee experience insights.

Simpplr is an AI-powered employee experience platform that combines intranet, knowledge management, and employee communications. Connecting Simpplr to Harmony enables your AI to access organizational knowledge, company news, and employee resources to provide context-aware support and enhance the employee experience.

## Capabilities

- **Knowledge Base Access**: Search Simpplr content for IT support responses

## What Harmony does with Simpplr

Employees get accurate answers instantly because Harmony reads your real Simpplr content instead of a stale copy. Responses are grounded in your published articles, news, and HR policies and cite where they came from, so IT and HR stop re-answering the same questions. Everything stays current as your intranet is updated.

## Data synced

- Knowledge base articles and document library content
- Company news and announcements
- HR policies and procedures
- Content categories and tags

## Actions available

- Search Simpplr content for the most relevant answer
- Surface and cite the source article in the response
- Suggest related articles when a question spans topics

## Real-world use cases

**HR policy answers**: An employee asks about parental leave and Harmony replies from your Simpplr HR policy, with a link to the source.

**Company updates on demand**: People ask about a recent announcement and Harmony answers from the latest intranet news.

**Fewer repeat questions**: Common policy and process questions get resolved in chat from existing content, freeing up your team.

## Related integrations

- [Confluence](/integrations/confluence)

- [Notion](/integrations/notion)

- [SharePoint](/integrations/sharepoint)

## FAQ

### What is Simpplr?

Connecting Simpplr lets Harmony answer employee questions from your intranet content and policies, right inside Slack or Teams. Employees get accurate answers instantly because Harmony reads your real Simpplr content instead of a stale copy.

### What data does Harmony sync from Simpplr?

Harmony's Simpplr integration syncs the following into a single agent inventory: knowledge base articles and document library content; company news and announcements; HR policies and procedures; and content categories and tags.

### What can I do with Simpplr through Harmony?

Through the Simpplr integration, Harmony can search Simpplr content for the most relevant answer; surface and cite the source article in the response; and suggest related articles when a question spans topics.

### How does the Simpplr integration help IT and support teams?

An employee asks about parental leave and Harmony replies from your Simpplr HR policy, with a link to the source.

### What other integrations pair with Simpplr in Harmony?

Simpplr is commonly paired with Confluence (Knowledge Base), Notion (Knowledge Base), and SharePoint (Knowledge Base) inside Harmony, giving IT one unified view across related systems.