# SAP SuccessFactors

**Categories:** HR

Sync SuccessFactors HR events to automate employee lifecycle workflows.

SAP SuccessFactors integrates with Harmony to streamline IT service management.

## What Harmony does with SAP SuccessFactors

Connecting SuccessFactors makes HR the trigger for IT, so onboarding, transfers, and offboarding happen automatically instead of by ticket. Harmony reads business units, cost centers, and reporting lines to answer "who's my manager?" or "who's in finance?" in seconds, and every access change ties back to a real employee record for a clean audit trail. Your People and IT teams work from the same source of truth.

## Data synced

- Personal identifiers, names, emails, and employee IDs
- Job information, titles, departments, business units, and cost centers
- Manager assignments and reporting structure
- Employment status and hire and termination dates

## Actions available

- Trigger IT provisioning the moment a new hire is added in SuccessFactors
- Adjust access and group memberships on transfers and promotions
- Trigger offboarding to revoke access and recover assets on termination

## Real-world use cases

**Day-one ready**: A new hire is added in SuccessFactors. Harmony provisions accounts and orders equipment before their first morning, no ticket filed.

**Transfer without gaps**: An employee moves business units. Harmony updates access and group memberships as the change lands in SuccessFactors.

**Airtight offboarding**: On a termination, Harmony revokes access across systems and starts asset recovery the moment HR closes the record.

## Related integrations

- [Workday](/integrations/workday)

- [UKG Pro](/integrations/ukg-pro)

- [Ceridian Dayforce](/integrations/ceridian-dayforce)

## FAQ

### What is SAP SuccessFactors?

SAP SuccessFactors is the enterprise system of record for HR, managing employee profiles, roles, org structure, and the full employment lifecycle. Connecting SuccessFactors makes HR the trigger for IT, so onboarding, transfers, and offboarding happen automatically instead of by ticket.

### What data does Harmony sync from SAP SuccessFactors?

Harmony's SAP SuccessFactors integration syncs the following into a single agent inventory: personal identifiers, names, emails, and employee IDs; job information, titles, departments, business units, and cost centers; manager assignments and reporting structure; and employment status and hire and termination dates.

### What can I do with SAP SuccessFactors through Harmony?

Through the SAP SuccessFactors integration, Harmony can trigger IT provisioning the moment a new hire is added in SuccessFactors; adjust access and group memberships on transfers and promotions; and trigger offboarding to revoke access and recover assets on termination.

### How does the SAP SuccessFactors integration help HR teams?

A new hire is added in SuccessFactors. Harmony provisions accounts and orders equipment before their first morning, no ticket filed.

### What other integrations pair with SAP SuccessFactors in Harmony?

SAP SuccessFactors is commonly paired with Workday (HRIS), UKG Pro (HRIS), and Ceridian Dayforce (HRIS) inside Harmony, giving IT one unified view across related systems.