# PingOne

**Categories:** SSO / Identity

PingOne identity provider for SSO applications and user management

PingOne is a cloud-based identity platform that provides single sign-on, multi-factor authentication, and user lifecycle management across applications. Integrating PingOne with Harmony enables automated provisioning and deprovisioning of IT resources based on identity events. This connection ensures that access requests, incidents, and user changes in PingOne are instantly reflected in Harmony's service management workflows.

## Capabilities

- **Single Sign-On Sync**: Authenticate Harmony users through PingOne SSO for seamless, secure access without separate credentials.
- **Automated User Provisioning**: Automatically create, update, or deactivate Harmony accounts when user identities change in PingOne.
- **Access Request Automation**: Trigger Harmony service desk workflows when PingOne detects new application access requests or role assignments.

## What Harmony does with PingOne

Harmony connects with PingOne to bring identity and access management directly into your Slack or Microsoft Teams workflows, so employees and IT teams can handle user provisioning, SSO troubleshooting, and access requests without leaving their chat window. When someone needs an account unlocked or a new app assigned, Harmony pulls live data from PingOne and acts on it in seconds. This tight integration means IT spends less time jumping between admin consoles and more time on work that matters. The result is faster resolution, stronger security hygiene, and a smoother experience for every employee.

## Data synced

- User account profiles and status
- Group and role memberships
- Assigned SSO application entitlements
- MFA enrollment and authentication policy details

## Actions available

- Unlock or reset a user's PingOne account and credentials
- Assign or revoke application access for a user
- Update group membership to reflect role changes

## Real-world use cases

**Locked out at deadline**: When a developer messages the IT Slack channel saying they cannot log in to their CI/CD tool, Harmony detects the locked PingOne account, confirms the user's identity, and unlocks it within the same thread — no ticket required.

**New hire app access**: As soon as onboarding kicks off, Harmony uses PingOne to assign the standard SSO application bundle to the new employee's account so they are ready to work on day one without an IT agent lifting a finger.

**Offboarding access revoked**: When HR marks an employee as departed, Harmony immediately removes all PingOne application assignments and disables the account, giving the security team an instant audit trail right inside Microsoft Teams.

## Related integrations

- [Okta](/integrations/okta)

- [Google Workspace](/integrations/google-workspace)

- [Microsoft Entra ID](/integrations/microsoft-entra-id)

## FAQ

### What is PingOne?

PingOne is a cloud-based identity-as-a-service platform used by IT and security teams to manage single sign-on, multi-factor authentication, and user lifecycle across an organization's application portfolio. Connecting PingOne gives Harmony real-time visibility into user identities, group memberships, and application assignments so it can automate access workflows directly from Slack or Microsoft Teams.

### What data does Harmony sync from PingOne?

Harmony's PingOne integration syncs the following into a single agent inventory: user account profiles and status; group and role memberships; assigned SSO application entitlements; and mFA enrollment and authentication policy details.

### What can I do with PingOne through Harmony?

Through the PingOne integration, Harmony can unlock or reset a user's PingOne account and credentials; assign or revoke application access for a user; and update group membership to reflect role changes.

### How does the PingOne integration help IT teams?

When a developer messages the IT Slack channel saying they cannot log in to their CI/CD tool, Harmony detects the locked PingOne account, confirms the user's identity, and unlocks it within the same thread — no ticket required.

### What other integrations pair with PingOne in Harmony?

PingOne is commonly paired with Okta (SSO / Identity), Google Workspace (SSO / Identity), and Microsoft Entra ID (SSO / Identity) inside Harmony, giving IT one unified view across related systems.