---
title: "Linear"
canonical: https://harmony.io/integrations/linear
---

# Linear

**Categories:** SaaS Application

Linear issue tracking for engineering teams

Linear is a streamlined issue tracking and project management tool built for modern engineering teams. Integrating Linear with Harmony brings your engineering workflows into your IT service management processes, linking incidents and service requests directly to Linear issues. This connection keeps engineering and IT teams aligned, reducing resolution times and eliminating manual handoffs.

## Capabilities

- **Automatic Issue Creation**: Instantly generate Linear issues from Harmony incidents or service requests without leaving the platform.
- **Bi-Directional Status Sync**: Keep issue statuses updated in real time across both Linear and Harmony as work progresses.
- **Incident Linking**: Associate existing Linear issues with Harmony tickets to maintain full context and traceability across teams.

## What Harmony does with Linear

Harmony connects with Linear to bring engineering issue tracking directly into the flow of Slack conversations, so developers and project leads never have to leave their workspace to stay on top of work. When a teammate asks about a bug or sprint status, Harmony pulls live data from Linear to answer instantly and accurately. Teams can also act on issues without switching tools, keeping work moving without context switching.

## Data synced

- Open and closed issues with status, priority, and assignee
- Active and upcoming cycle details and completion progress
- Project and team roadmap milestones
- Issue labels, estimates, and linked pull requests

## Actions available

- Create a new Linear issue with title, description, priority, and assignee
- Update an existing issue's status, priority, or assignee
- Add a comment to an issue on behalf of the requesting user

## Real-world use cases

**Instant Bug Filing**: When an engineer mentions a reproducible bug in a Slack channel, Harmony lets them file a properly labeled Linear issue without ever leaving the conversation.

**Sprint Status Check**: A product manager asks Harmony in Slack how the current cycle is tracking, and Harmony responds with live progress data pulled directly from Linear.

**Issue Triage Assist**: During an on-call incident, a DevOps engineer asks Harmony to raise a high-priority Linear issue and assign it to the on-call developer, all from a single Slack message.

## Related integrations

- [Salesforce](https://harmony.io/integrations/salesforce)

- [Microsoft 365](https://harmony.io/integrations/microsoft-365)

- [Zoom](https://harmony.io/integrations/zoom)

## FAQ

### What is Linear?

Linear is a purpose-built issue tracking and project management tool favored by fast-moving engineering and product teams. Connecting Linear gives Harmony real-time visibility into issues, cycles, and project health so it can answer questions and take action on behalf of engineers directly in Slack or Microsoft Teams.

### What data does Harmony sync from Linear?

Harmony's Linear integration syncs the following into a single agent inventory: open and closed issues with status, priority, and assignee; active and upcoming cycle details and completion progress; project and team roadmap milestones; and issue labels, estimates, and linked pull requests.

### What can I do with Linear through Harmony?

Through the Linear integration, Harmony can create a new Linear issue with title, description, priority, and assignee; update an existing issue's status, priority, or assignee; and add a comment to an issue on behalf of the requesting user.

### How does the Linear integration help IT teams?

When an engineer mentions a reproducible bug in a Slack channel, Harmony lets them file a properly labeled Linear issue without ever leaving the conversation.

### What other integrations pair with Linear in Harmony?

Linear is commonly paired with Salesforce (SaaS Application), Microsoft 365 (SaaS Application), and Zoom (SaaS Application) inside Harmony, giving IT one unified view across related systems.