# Jira

**Categories:** ITSM

Integrate Jira issues and Confluence knowledge with autonomous resolution workflows.

Jira provides a suite of collaboration and project management tools including Jira, Confluence, and Jira Service Management. Connecting Jira to Harmony enables bidirectional ticket synchronization, AI-powered knowledge base access, and seamless integration between traditional ITSM and autonomous IT operations.

## Capabilities

- **Jira Ticket Sync**: Bidirectional synchronization with Jira and Jira Service Management
- **Project Tracking**: Link IT operations with Jira projects and sprints
- **Automation Integration**: Coordinate Jira automation rules with Harmony workflows