# Cisco Meraki

**Categories:** IT Asset Management

Automate network access management and monitor Cisco Meraki infrastructure.

Cisco Meraki is a cloud-managed networking platform that provides centralized visibility and control over wireless, switching, security, and SD-WAN infrastructure. Integrating Meraki with Harmony enables automatic incident creation when network anomalies or device alerts are detected, reducing mean time to resolution. IT teams gain unified context by correlating Meraki network events with service requests, assets, and change records directly within Harmony.

## Capabilities

- **Automated Incident Creation**: Converts Meraki network alerts and threshold breaches into Harmony incidents without manual intervention.
- **Device Asset Sync**: Imports and continuously updates Meraki network devices as configuration items within the Harmony asset inventory.
- **Network Event Correlation**: Links real-time Meraki network events to open tickets and change records for faster root cause analysis.

## What Harmony does with Cisco Meraki

Network hardware is the part of the estate that usually lives outside the asset system. Connecting Meraki registers your dashboard with Harmony using a Meraki API key, so the network sits alongside the rest of your IT platform rather than in a separate console nobody else can reach.

## Data synced

- The Meraki organization the API key is scoped to
- Connection status for the configured integration
- The credential itself, stored encrypted per tenant
- Network scope available to the key you provide

## Actions available

- Connect a Meraki dashboard to Harmony with a scoped API key
- Keep the connection configured centrally rather than per admin
- Use the connection as the basis for network visibility in Harmony

## Real-world use cases

**Network in the platform**: IT connects the Meraki dashboard so network infrastructure is registered in Harmony alongside identity, devices, and applications.

**One place to manage credentials**: The Meraki API key is held centrally and encrypted, rather than shared between admins.

**Foundation for network visibility**: With the dashboard connected, network context becomes available to Harmony rather than living only in Meraki.

## Related integrations

- [Juniper Mist](/integrations/juniper-mist)

- [SolarWinds](/integrations/solarwinds)

- [NinjaOne](/integrations/ninjaone)

## FAQ

### What is Cisco Meraki?

Cisco Meraki is a cloud managed networking platform covering wireless, switching, and security appliances, used by IT teams to run the network from one dashboard. Network hardware is the part of the estate that usually lives outside the asset system.

### What data does Harmony sync from Cisco Meraki?

Harmony's Cisco Meraki integration syncs the following into a single agent inventory: the Meraki organization the API key is scoped to; connection status for the configured integration; the credential itself, stored encrypted per tenant; and network scope available to the key you provide.

### What can I do with Cisco Meraki through Harmony?

Through the Cisco Meraki integration, Harmony can connect a Meraki dashboard to Harmony with a scoped API key; keep the connection configured centrally rather than per admin; and use the connection as the basis for network visibility in Harmony.

### How does the Cisco Meraki integration help IT teams?

IT connects the Meraki dashboard so network infrastructure is registered in Harmony alongside identity, devices, and applications.

### What other integrations pair with Cisco Meraki in Harmony?

Cisco Meraki is commonly paired with Juniper Mist (IT Asset Management), SolarWinds (ITSM), and NinjaOne (MDM) inside Harmony, giving IT one unified view across related systems.