# Apple Business Manager

**Categories:** MDM

Automate Apple device enrollment and zero-touch deployment workflows.

Apple Business Manager is Apple's platform for deploying and managing Apple devices at scale. It provides zero-touch enrollment, automated app distribution, and streamlined device management for organizations. Connecting Apple Business Manager to Harmony enables automated device provisioning and intelligent fleet management.

## Capabilities

- **Device Enrollment**: Automate device enrollment through DEP
- **MDM Integration**: Coordinate with MDM solutions (Jamf, Kandji, Intune)
- **Purchase Tracking**: Track device purchases and serial numbers

## What Harmony does with Apple Business Manager

Connecting Apple Business Manager brings device ownership and purchase records into Harmony's single agent inventory, so IT can confirm what the company owns without opening the ABM portal. See warranty coverage, purchase history, and enrollment status on each device record. When someone asks about a device, Harmony already has the ownership picture and can answer in the conversation.

## Data synced

- Device serial number, model, color, product type, and storage capacity
- Purchase details, including order number, order date, and part number
- Ownership status, covering company, personal, and released devices
- Enrollment status and AppleCare warranty end dates

## Actions available

- Filter and view assets by ownership type to see the current fleet state
- Surface a device's purchase and warranty details on request
- Flag devices released from ABM so IT can update their status

## Real-world use cases

**Warranty answer in seconds**: An employee's iPhone is failing. Harmony pulls the AppleCare coverage date, so IT knows whether to repair or replace before the chat ends.

**Ownership check on offboarding**: HR flags a leaver. Harmony shows which devices the company owns versus personal ones, so IT reclaims only what it should.

**Fleet snapshot for procurement**: Procurement wants a purchase history for last quarter's Macs. Harmony filters by ownership and returns order numbers and dates instantly.

## Related integrations

- [Jamf Pro](/integrations/jamf-pro)

- [Iru (formerly Kandji)](/integrations/iru-kandji)

- [Microsoft Intune](/integrations/microsoft-intune)

## FAQ

### What is Apple Business Manager?

Apple Business Manager is Apple's portal for buying, assigning, and enrolling company devices, used by IT teams to feed Macs, iPhones, and iPads into their MDM automatically. Connecting Apple Business Manager brings device ownership and purchase records into Harmony's single agent inventory, so IT can confirm what the company owns without opening the ABM portal.

### What data does Harmony sync from Apple Business Manager?

Harmony's Apple Business Manager integration syncs the following into a single agent inventory: device serial number, model, color, product type, and storage capacity; purchase details, including order number, order date, and part number; ownership status, covering company, personal, and released devices; and enrollment status and AppleCare warranty end dates.

### What can I do with Apple Business Manager through Harmony?

Through the Apple Business Manager integration, Harmony can filter and view assets by ownership type to see the current fleet state; surface a device's purchase and warranty details on request; and flag devices released from ABM so IT can update their status.

### How does the Apple Business Manager integration help IT teams?

An employee's iPhone is failing. Harmony pulls the AppleCare coverage date, so IT knows whether to repair or replace before the chat ends.

### What other integrations pair with Apple Business Manager in Harmony?

Apple Business Manager is commonly paired with Jamf Pro (MDM), Iru (formerly Kandji) (MDM), and Microsoft Intune (MDM) inside Harmony, giving IT one unified view across related systems.