# Every ticket tells a customer story

Teams across the business use Harmony to autonomously resolve employee requests. These are their stories, in their own words.

- [Cyera: How Cyera automates ~89% of employee requests with Harmony - and replaced Jira in two days](/customers/cyera) (2026-08-07) - ~89% of employee requests auto-resolved: The world’s fastest-growing data security company hires 20–40 people every week - with an IT team that stayed lean. Here’s how Cyera turned Harmony into its service desk, access-management engine, and single pane of glass for IT.
- [Exodigo: How Exodigo onboards field crews in hours instead of days](/customers/exodigo) (2026-07-15) - 4 hrs field crew onboarding, down from 3 days: Underground infrastructure mapping puts most of the team in the field, not at a desk. Exodigo rebuilt onboarding around people who cannot wait on a laptop.
- [Fireblocks: How Fireblocks keeps access requests under two minutes across a regulated, always-on business](/customers/fireblocks) (2026-05-19) - <2 min median time to provision access: Custody infrastructure runs around the clock, and so do its access requests. Fireblocks used Harmony to make least-privilege access self-service without loosening a single control.
- [Mammoth Brands: How Mammoth Brands gave a retail and corporate workforce one place to ask](/customers/mammoth-brands) (2026-07-29) - 78% of HR questions resolved on first contact: Two very different populations, one HR team. Mammoth Brands used Harmony to serve corporate staff and retail associates without building two support models.
- [n8n: How n8n scaled from 80 to 300 people without adding a second IT hire](/customers/n8n) (2026-06-24) - 3.7x headcount growth, same IT team: A workflow automation company had a credibility problem: its own internal operations were manual. Here is how n8n automated its IT desk while tripling headcount.
- [Kith: How Kith supports retail staff across 15 stores without a ticket queue](/customers/kith) (2026-08-05) - 82% of store questions answered without a manager: Retail associates do not file tickets. Kith gave its store teams a way to get IT and HR answers on the floor, in the middle of a shift, without leaving the sales floor to find a manager.