HARMONY FOR HR
Make getting HR help effortless, for the employee and for the HR team
Your people team should not be a help desk
Most companies run several HR systems. The average employee cannot remember which one holds benefits, paychecks, recruiting, onboarding, performance reviews, or expenses. So they ask a person, and the HR team drowns in the same repetitive requests.
- Benefits
- Paychecks
- Recruiting
- Onboarding
- Performance reviews
- Expenses
With Harmony, one door across all of them.
HOW IT WORKS
How it works
An employee has an HR question or request.
- 1
Ask in plain language
Employees ask Harmony in the Slack or Teams they already use, like they would a colleague.
- 2
Harmony knows them
It already has their context: role, location, manager, and leave balance, pulled from across your whole stack.
- 3
It gets resolved
Harmony answers or resolves the request, or routes it to the right person, with a human in the loop where it matters.
The request closes in the conversation it started in, and the HR team never sees the repetitive ones.
What HR gets
Up to 89%
of employee requests resolved at Cyera, company-wide
48 hours
typical time to go live
Better employee experience
Instant, correct answers. No form, no waiting, 24/7.
One easy door
Every HR system, one place to ask. No need to know which one does what.
Time back, on both sides
Fewer repetitive requests, so HR is freed for the work that moves the organization.
What employees can do
Onboarding
Everything ready on day one, across HR, IT, and facilities.
Offboarding
A clean, complete exit, handled automatically.
Benefits questions
Correct answers to benefits and policy questions, instantly.
Time off
Check a balance or request time off, right in Slack.
Employee referral
Refer a friend in the Slack you already use. No careers-site hunt.
And 100+ more pre-built agents, out of the box
Explore the library
Why Harmony
- 01
The whole employee, the whole stack
Harmony knows each employee's role, manager, location, and more, pulled from across your whole stack, not just HR. No HR-only tool has this context.
- 02
Talk to it like a person
Employees ask in plain language, right in Slack and Teams. No forms, no menus.
- 03
It acts, not just answers
Harmony does more than find a policy or a balance. It carries the request through your HR process, end to end. Ask for time off and it runs the approval, not just the answer.
- 04
One door across the stack
HR, recruiting, and learning systems, all reachable from one place.
- 05
Cross-department, done for you
One onboarding event runs the right steps across HR, IT, and facilities.
Why not just build our own bot?
A homegrown bot, or an agent wired up with Claude or Gemini, can repeat an FAQ. It has none of this context, no AI guardrails, and building and maintaining agents per team does not scale.
WORKS WITH YOUR STACK
Works with the HR systems you already run
Harmony is the access and experience layer on top of your stack. We connect to your systems and make them easy to reach. We do not replace them.
Built for the most sensitive data in the company
Nothing acts on its own
Every action needs a human approval and a business reason first.
Resolve and route, not decide
Agents handle requests. They do not make employment decisions.
Sensitive matters stay human
Guardrails hold the agent back, access is restricted, and every action is logged.
Answers cite their source
With no source, the agent escalates instead of guessing.
Secure by design. Four layers between the AI and your IT core.
See the full architecture →- 01
Guardrails
Every response is filtered by policy before it ships.
- 02
Human-in-the-loop
Sensitive actions wait for explicit approval.
- 03
Deterministic flows
The automation agent runs as code, not improvisation.
- 04
Scoped access
Least-privilege connections, never direct core access.
Questions HR asks
An AI agent that answers and resolves employee HR requests in Slack or Teams, using the context it has about each employee, instead of making them fill in forms or wait on a person.
Ready to build your agentic service desk?
See agents resolving your own tickets in a 30-minute session. No slides.